Best Civo Hotels

Stayed here on a recent motorcycle trip. As we were travelling on motorbikes we make a point of contacting the hotels in advance to check that the restaurant on site will be open. We had a confirmation email advising that the restaurant would be open. On check in we were advised that the bar and restaurant was closed, however there is a bar opposite and a good restaurant a short walk down the road. The hotel is easy to find on a main road and we were able to park our motorcycles in the underground garage. The rooms are very clean, comfortable and well appointed. The advice about the restaurant down the road was very good and the we had great meal there. However on our return to the hotel we were asked to pay our bill as the manager/owner wanted a lay in the next morning. This meant we had to drag our fellow travellers out of bed to pay as they had returned to the hotel ahead of us. The next morning, all of the other guests were settling their bills as they checked out.

PLEASE NOTE….. this is not a 4 star hotel. I really don’t know how this has been classed as 4 star. We stayed a week and what a poor show it was. You can see from my photos how bad it was. We stayed on a half board basis with a wine tasting experience. Certainly was an experience 😂. Basically you were given three glasses of cheap wine. A white, red and rose, all at once. It was poured like water from a bucket. No explanation of what wine or where from. Breakfast was awful. The most depressing breakfast room and all the food that should have been hot was cold as no terrines to keep it warm, only a measly lamp that was hardly warm. Croissants were dry, as was the bread and some of the cakes. No fruit apart from the palest water melon I’ve ever seen. There was coffee in the hot water container and water in the milk container. Some of the tables weren’t laid and if they were, ours on most mornings only had a knife, a cake fork and a teaspoon 😂. Chairs were all over the place and it was far from organised. The two guys in the dining room at dinner had no customer service skills or hospitality skills. I think they were just “winging” it. The food was very poor….apart from the pizza which was ok. There is no bar in the lounge area, which is actually in the breakfast dining room. Consists of only four easy chairs! On the second floor landing area an empty wine bottle stood on the floor most of the week…not taken away. Our shower had mould. We have travelled the world and stayed in 3, 4 and 5 star hotels and this one was the worst. The only thing good about this hotel is the location, but do your research, as I’m sure there are more places to stay in the same area.