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Viaggio di gruppo con 20/30 amici che si ritrovano in questa zona da vari anni. Questo albergo soddisfa ogni nostro bisogno, dalle camere pulite ai servizi più disparati tipo organizzare un pranzo o una cena per il gruppo senza preavviso. Il personale è attento e premuroso: ogni nostra esigenza viene anticipata. Ottimi prodotti locali. Ottimo rapporto qualità/prezzo.

PLEASE NOTE….. this is not a 4 star hotel. I really don’t know how this has been classed as 4 star. We stayed a week and what a poor show it was. You can see from my photos how bad it was. We stayed on a half board basis with a wine tasting experience. Certainly was an experience 😂. Basically you were given three glasses of cheap wine. A white, red and rose, all at once. It was poured like water from a bucket. No explanation of what wine or where from. Breakfast was awful. The most depressing breakfast room and all the food that should have been hot was cold as no terrines to keep it warm, only a measly lamp that was hardly warm. Croissants were dry, as was the bread and some of the cakes. No fruit apart from the palest water melon I’ve ever seen. There was coffee in the hot water container and water in the milk container. Some of the tables weren’t laid and if they were, ours on most mornings only had a knife, a cake fork and a teaspoon 😂. Chairs were all over the place and it was far from organised. The two guys in the dining room at dinner had no customer service skills or hospitality skills. I think they were just “winging” it. The food was very poor….apart from the pizza which was ok. There is no bar in the lounge area, which is actually in the breakfast dining room. Consists of only four easy chairs! On the second floor landing area an empty wine bottle stood on the floor most of the week…not taken away. Our shower had mould. We have travelled the world and stayed in 3, 4 and 5 star hotels and this one was the worst. The only thing good about this hotel is the location, but do your research, as I’m sure there are more places to stay in the same area.

We arrived late to our airbnb on our first night in Lake Como and discovered that the cleaners didnt clean the apartment! It was extremely stressful to find a hotel nearby that would take us in and we were lucky that the receptionist at Bianco hotel was staying up late and answered our call. The lady at the reception was so sweet and waited for 30min for us to get there with the car (we arrived 12.00 at night). We were pleasantly surprised with the room too. It was fresh and very clean! The breakfast was nice as well and it was very relaxing to sit outside with a nice view.