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We are travelling with a group of 14 Singaporeans on a pilgrimage of the Holy sites. This is our last stay for one nite in a hotel before embarking on our flite home. Stayed at the Best Western Hotel Tre Torri on 14th Oct 2023. Hotel is located within a small village or town off the main highway. This hotel is our half way stop to Milan after spending a day in Venice. We found that a kettle was provided but no complimentary bottles of water. It could be found in the mini bar, but chargeable. Lighting in the room was dim with only one wall light. Bedside lights did little to enhance the overall environment. Sensors are used for the vestibule of the room and bathroom. Experienced black outs in the bathroom several times. What an inconvenience. The shower stall is small and after a shower, water escaped to the outer floor, making it slippery and dangerous. Bathroom amenities was limited to just a small bar of soap and two shower caps. Only shower gel was provided in the shower stall. Otherwise, the room and bathroom was clean. Can't say much for the pillows and mattress. Just uncomfortable. Breakfast items offered is typical of all the hotels we stayed in except at this hotel where back bacon was offered on the buffet, instead of bacon rashers. The scrambled eggs was the best in all the hotels we stayed in. What made the breakfast experience wonderful was delivered by a waitress, Ms MILLI, a Ghanaian. Her lovely smile, politeness and her happiness to serve made our time in Italy memorable. Thank you Ms MILLI once again. You are a great Ambassador of the brand. We love you and keep smiling as you deliver happiness to all that you serve. Love All Serve All. Your hotel should be so proud to have such an employee like you. To the management of the hotel we recommend Ms MILLII as your Employee of the Month.

We only slept one night here for transit,but it was terrible. Although they are,or claim to be,a 4 star hotel,the hotel looks like a motel in most rooms. I am aware they are undergoing renovations and that some rooms look decent,but I am here to tell my experience. We arrived at around 8 PM and everything looked good. The reception is renovated,the lobby,bar and outside area are very nice.However,everything changed when we got to our rooms. It was a very old room that looked like it hadn’t received cleaning or renovations in more than 20 years. Next to my sisters pillow there were cut wires that seemed(and probably were very dangerous). On the same note,we went to the other rooms of the people in our group and in some of the rooms there were electrical panels taped with scotch(next to the pillow). Furthermore,there were a few groups of drunken men that were looking quite weird at us only to hear from our friends that they woke up at around 11 PM with loud and frenetical knocking on their doors,due to which fact they had to change their rooms,because they were feeling unsafe. I am not a fan of writing such reviews because I believe everyone deserves a second chance but this hotel is in dire need of renovations and a better staff management. I am writing this because I want to raise awareness to the people that run this hotel so that other people will not have to go through what we did. This review has not been written with any malicious intention but only with the wish that this is taken into consideration and changed if they want to keep their “four stars”.

first of all, the receptionist was extremely nice , the hotel location was perfect for our trip , the room was comfort and nice , the food was nice and the staff were really really adorable, it was such a nice experience at your hotel, looking forward to visiting you again ;)

Situato nel comune di Creazzo dista circa 8-9 km dal centro di Vicenza, da qui è comunque facilmente raggiungibile in auto in 10 minuti circa. Immerso in una vasta area verde, confina col campo da golf. Ampio parcheggio gratuito. Hotel moderno, arredato con gusto, con tutti i confort, piscina compresa gratis per i clienti durante la settimana (ma non il sabato e la domenica: perchè? no buono) Personale della reception e di sala gentile, efficiente e cordiale. Stanze, almeno la mia, ampia, il giusto, pulita ed ordinata. Colazione abbondante, dolci veramente squisiti: molto bene; la parte dei salati si può migliorare; ottima qualità la macchina per caffe, cappuccino, latte, ecc... Rapporto buono qualità/prezzo.

I would stay here again! Excellent location! Bed very comfortable, room well appointed, contemporary decor with amazing view. The Front Office Manager was very welcoming and made my stay a breeze right from the beginning! A very personalized experience throughout my stay and all staff were very pleasant! I will recommend and stay here again when ever I am in Vincenza!

I stayed for 4 nights in this hotel for work. I found the clean and very well organized environment. The large and comfortable beds, the absolutely perfect restaurant. The staff is very friendly and very accessible, both at the reception and the wonderful girls of the restaurant. Beautiful and good dishes, at more than honest prices, kitchen from a large restaurant but generous portions. So also for breakfast, which offers both continental with many really good cakes, and salad with appetites, eggs and cheese. I will certainly return to the excellent position, but especially to the environment and the kindness of the staff, which makes you feel always cocktailed.