Best Agordo Hotels

We (family of 3) stayed in a triple room for one night at this hotel at the cost of €250 including breakfast. This price was reasonable compared to other hotels in the region, yet still utterly disgraceful for the service we received and the state of the hotel in general. Check in was fine, somewhat marred by the smelly brown water in the vase of dead flowers on the counter. Late afternoon we wanted to have a drink on the terrace. We waited half an hour but nobody came. When we went inside to reception to ask if we could have a drink, we were told to order at the pool bar. Nobody was at the pool bar! Finally, someone came outside to take our order. We nursed our drinks for two hours - nobody came to ask if we wanted anything else. After putting our son to bed, we went downstairs to the bar. Despite sitting there for one hour, nobody came to ask if we wanted to order anything. Even despite sitting at the same table as a couple who had to ask (and wait 30 mins!) for a drink. The bedroom was hot, there was no air conditioning. The woollen blanket on our son’s bed was unnecessary. Although the old furniture has a certain charm, the loud rattling of the wardrobe any time anyone moved was irritating. Walls were as thin as cardboard - we could hear the upstairs neighbours enjoying some adult time, conversations in the hallway and people outside on the terrace until late at night. Breakfast was absolutely not worth the money. Scrambled eggs that looked and tasted like they were made three days prior, no gluten free alternatives, juice that was not fresh nor refilled and again nobody who asked if we would like a coffee/tea. Check out was equally as abysmal - we waited for fifteen minutes, and the bell twice and when finally someone came, no questions were asked if we had a good stay, no apology for keeping us waiting etc. The only positive part of our experience was the view which was beautiful. Strongly recommend that you pay a little more to stay in a better place. We will most definitely not be back.

The location is lovely, as it is right on the lake and while not in the very middle of the action, it's an easy walk to restaurants, etc. right along the gorgeous lake. The room did have a balcony, which was nice although ours faced the street and not the lake. The staff was very friendly and helpful. They were probably the best part! Also, the restaurant was very good. We had both breakfast (fine, nothing special) and dinner (actually very good) there. Everything was clean. The room was hard to maneuver in because the bed was huge and getting around it was difficult. The bathroom was older, but fine and clean. The shower, however, was tiny. I've traveled Europe and know smaller showers are common, but this was the smallest I've ever encountered. Very difficult to use as a not tiny person. Also, and this may not be their fault, but here on booking it said the hotel was air-conditioned and that was not entirely the case. Maybe somewhere in the hotel there is an a/c unit, but it was certainly not in the rooms! Not great for August! And we found if windows were left open then we got the pleasure of a giant spider or two. We were only there for one night and it was fine, but I probably wouldn't choose to stay there again.