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The hotel gives a very good atmosphere and the staff are really very good and polite. It is a bit away from janambhumi but you can get e rickshaws. The food is awesome. The room and washroom were also clean. We stayed there for 6 days and they provided us with one extra bed. They also provide hot water whenever needed. Overall it is the best hotel to stay in mathura. Highly recommended.

I would give negative stars if the option was available. Terrible hotel. Very dirty. The hotel is very far from the station. The staff is rude and downright dismissive. They don’t even acknowledge your existence. We stayed there from oct 25-27. But the place was terrible. We paid for early check in as well, but they gave us a room with broken tiles, missing shower curtain, broken toilet paper stand. See photos. We went for breakfast, which was supposed to start at 7:30, but was not open till 7:50 am. The food was not enough for even 10 people. The server was extremely rude. First day they served poha which was extremely oily and raw. I actually threw up after eating their food. We requested chai 5 times before they bothered to listen to us. Also, the staff seems particularly disposed to ignoring Indians, while preferring to cater to foreigners. You can talk, request , they won’t even look at you if you are not white. If you are at the breakfast at the same time as non-colored people, be prepared to be treated as crap. Not to mention the hotel was under construction and you could hear noise all day. It was constant banging till 11 pm in the night. Our A/C was also not working. Finally, we were suffocating in the room so we asked them outright why they have given us such a room. Then they changed our room to a much better room, but their service was still horrible. We just skipped any breakfast in their hotel after that. I was took scared to try. Please avoid. It is also hard to get transportation to and from the hotel as it is so far off the center.

Stay was very nice, food was very delicious and nice location, it was also very plea-sent at night in basera restaurant we have enjoyed during stay in hotel basera, staff of hotel were very cooperative and supportive. Hotel maintained higine. Tour of mathura vrindavan was good.

close to temple 🛕 area and well maintained room and great experience to stay here and enjoy with family .

Wonderful property in Vrindavan.. A bit of a distance away from proper Vrindavan town.. Takes around 20 mins by e-rickshaw from the town.. Otherwise a gem of a hotel... Very clean and hygienic and responsive to guest's needs.... Stayed at the Maharani Suite (as the Maharaja suite was booked) for only one night (could get booking of the suite for 1 night only). Two single beds and one queen beds provided for 4 pax... Single beds not very wide, an adult would have to remain conscious as to not fall off the bed... Mattresses very soft and you sink in.. A bit of a challenge for senior citizens.. The beds are separated by a classy wooden partition... The interior decoration of the suite is tastefully done with wood panelling and cupboards and bedside tables and you have lots of, places to keep things on... There is only one bathroom but it is a very big one with wonderful fixtures and a bathtub thrown in for added measure. The toiletries are of good quality and you are provided with a Electric kettle and tea/coffee sachets... The restaurant Anubhuti is a quaint place and serves very good food.. The complimentary breakfast had no buffet and you can order anything from aloo paratha, idli & vada, fruit juices, fresh fruit platter, poha, etc. All of the preparations were very tasty and the portions were generous. Would specialty compliment the restaurant for allowing to serving customized good items -- we asked for plain aloo jeera and boiled vegetables and were served perfect dishes to suit our palate. Thank them for that. Secondly, after one night stay, we had to check out at 10 am... At the same time we went for Vrindavan local temples Darshan by e-rickshaw... They were very generous is allowing us the room till 1 pm after which we ate lunch at the restaurant and departed for Govardhan. Would definitely come back to this hotel the next time we come to Vrindavan. I was travelling with parents who are over 75 years young and the hotel staff did their bit so that we had a hassle free stay. Would definitely recommend this hotel.