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The waiter will sort out and have a good attitude.

The environment is very good, the location is by the sea, and the breakfast is rich

After my parents surprising myself wife and young son with a vacation to the Dan panorama, I was very excited after having great experiences in other dan hotels in Eilat. This all went downhill once we arrived into the lobby, where the staff were clearly not used to serving tourists who were not Covid patients, for some reason a simple request to have a baby cot or dressing gowns inside my bedroom felt like I had to beg for it to be done. Moving down to the pool where it has been nicely done up, however, reality struck how badly maintained the hotel is when you go to the pool bar where the menu is about a mile long with some impressive choices, where after deciding with the wife what to go for we were informed by a clearly miserable staff member behind the till that the only thing available was drinks. what a waste of time, that was until I requested a big plastic cup to which I was denied due to it only being given out with beers, not bad after spending a couple of thousand shekels in a so-called five-star hotel. I reassured my wife that the breakfast would make up for it all, coming down early in the morning as the Dan is world renowned for their breakfasts. To be very short it was a disaster, lack of choice, unhelpful waiters, A hot drink counter that could only pump out one type of coffee and the look on theor faces when I asked for a Hot chocolate they thought I fell off Mars. the last point which I did not like was the Bar in the lobby where the staff member Ruth was very pleasant however having a Bar without the ability to serve any form of cocktail but knowing how to charge fifty shekel for a orange vodka is beggars belief. Leaving off, this hotel needs a lot for it to be done in order for it to be considered a hotspot for people to come and to justify the huge price tag. A basic courtesy from the Dan hotel would give some sort of reason or compensation for this shocking experience.

This is not the first time that I have been in Israel, and this time I decided to stay at the Intercontinental. This is one of the best hotels in which I managed to stay in this country. Spacious hotel , clean rooms , pleasant smell everywhere , excellent temperature inside ,swimming pool and most importantly SERVICE ! Everyone was extremely attentive, polite and helpful. I also had access to two lounges (as they call them) on the 3rd and 24th floors. The service provided by their team is comparable to that of the top hotels in Switzerland and France. I would also like to note the excellent work of the waiters there. Oleg was always happy to see us and could always keep up the conversation, just like Sergey, who worked on the 3rd floor, where we went to have coffee and relax, he is one of the few employees who is fluent in French, and provides top-level service and this huge advantage! I also wanted to notice the breakfast and the location of the hotel. It is located near the old city of Jaffa and near the central market. It was very convenient and comfortable for us to stay there, and we will definitely come back to you! Thank you very much Inter Hotel for everything!

Great location at the 'entrance' to Jaffa with views of the sea, broad walk up the coastline with all the modern high rise of Tel Aviv. Old city behind has lots of charm, restaurants etc. One morning we comfortably walked along the seafront right up past the Hilton and back as well as all around the port area / centre of Jaffa. Hotel is beautifully and tastefully restored / built, it is charming and stylish. We felt welcomed on check-in (I think it was Dean) and although arrived early, our room was ready. We had booked a basic room but were very fortunate to get upgraded 2 levels to an Executive Room on the 4th floor (with access to Lounge). We overlooked the roundabout, views of sea and coastline, totally lovely. Room is beautifully designed, very comfortable, good size, fabulous large bathroom with separate rain shower. We were here 2 nights only which included Holocaust Memorial Day so all restaurants/leisure closed from 6pm in the whole of Israel. Luckily hotel catering remains open. One would have thought that as a guest of the hotel, they should make sure that there is space in their restaurant and only keep it for in-house guests. It was not the case. No space in restaurant but managed to eat in the bar which serves a limited 'milk' menu including sushi. It was still pleasant, we ordered a pizza to share which was decent. The lovely Sophie made the experience more pleasant and kindly remembered we wanted some milk to take back to our room for our Nespresso in the morning! A note on the 'Mediterranee', the Lounge incase you need to decide whether to book a room with access. It is only open 12:30-6:30 so great if you usually have lunch and beverages. The food is top notch. A fabulous, delicious and well presented array of mainly mezze dishes including various cold fish, some hot dishes (pasta and vegetables) as well as fruit and some sweet things. Wine, tea/coffee, some spirits but couldn't see any mixes apart from fruit juices. Lovely deck outside to sit and relax. Only negatives - staff can be a bit aloof and not very attentive or proactive, especially up on the pool area for service and cleaning up. - bed linen felt cheap (though towels nice), not high cotton count like one gets at most 5* properties I have been to Tel Aviv a couple of times before for business and stayed in one of the modern luxury high rise. If I came back, this is the only hotel I would stay in.

What passed for a five star hotel in Tel Aviv in the fifties—or even in the eighties when this hotel was seemingly last updated—is no longer competitive. The hotel feels tired and sorely in need of updating and maintenance. Room furniture is beat up and worn, with really shabby carpet—at least in the deluxe city-view room category—and the pool area is sorely in need of a refresh and better maintenance—glass surrounding the deck area seemingly has not been washed in decades, reminding me of NYC subways in the seventies. The elevators are also really depressing, like a Time Machine to the days when Israel was a developing country. But what really lets the hotel down is the breakfast buffet. The dining room is poorly arranged, making even just reaching one’s table akin to navigating an obstacle course. And securing coffee is nothing short of an ordeal. A coffee stand staffed by just one server generates lines of guests worthy of a high school cafeteria. And if you should want milk for your coffee, it is not on offer at the coffee station or at the table. You have to go clear across the dining room to the cold cereal section of the buffet with your hot cup of coffee. And the food offerings just don’t compare favorably with what the competition is doing. But, front desk staff were helpful and welcoming, which cannot always be said about everyone in the Israeli hospitality industry.

The room is small, the floor is tiled, not wooden. Such an expensive hotel has no wooden floor and is not graded. The windows are low quality and not soundproofed. Noisy roads can be heard at night. The most terrible thing is that they didn't tell the guests that this hotel was a psychiatric hospital before. The inside was really scary. It felt like the ghosts who died in the psychiatric hospital were still there. Do not really recommend it to Chinese tourists.

The hotel is strategically located in the center of Tel Aviv, near the Mediterranean Sea. The disadvantage is that the swimming pool is too small. The environment is generally good. The infrastructure nearby is relatively complete. There is a large fountain in front of the hotel.