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Great location at the 'entrance' to Jaffa with views of the sea, broad walk up the coastline with all the modern high rise of Tel Aviv. Old city behind has lots of charm, restaurants etc. One morning we comfortably walked along the seafront right up past the Hilton and back as well as all around the port area / centre of Jaffa. Hotel is beautifully and tastefully restored / built, it is charming and stylish. We felt welcomed on check-in (I think it was Dean) and although arrived early, our room was ready. We had booked a basic room but were very fortunate to get upgraded 2 levels to an Executive Room on the 4th floor (with access to Lounge). We overlooked the roundabout, views of sea and coastline, totally lovely. Room is beautifully designed, very comfortable, good size, fabulous large bathroom with separate rain shower. We were here 2 nights only which included Holocaust Memorial Day so all restaurants/leisure closed from 6pm in the whole of Israel. Luckily hotel catering remains open. One would have thought that as a guest of the hotel, they should make sure that there is space in their restaurant and only keep it for in-house guests. It was not the case. No space in restaurant but managed to eat in the bar which serves a limited 'milk' menu including sushi. It was still pleasant, we ordered a pizza to share which was decent. The lovely Sophie made the experience more pleasant and kindly remembered we wanted some milk to take back to our room for our Nespresso in the morning! A note on the 'Mediterranee', the Lounge incase you need to decide whether to book a room with access. It is only open 12:30-6:30 so great if you usually have lunch and beverages. The food is top notch. A fabulous, delicious and well presented array of mainly mezze dishes including various cold fish, some hot dishes (pasta and vegetables) as well as fruit and some sweet things. Wine, tea/coffee, some spirits but couldn't see any mixes apart from fruit juices. Lovely deck outside to sit and relax. Only negatives - staff can be a bit aloof and not very attentive or proactive, especially up on the pool area for service and cleaning up. - bed linen felt cheap (though towels nice), not high cotton count like one gets at most 5* properties I have been to Tel Aviv a couple of times before for business and stayed in one of the modern luxury high rise. If I came back, this is the only hotel I would stay in.

This is not the first time that I have been in Israel, and this time I decided to stay at the Intercontinental. This is one of the best hotels in which I managed to stay in this country. Spacious hotel , clean rooms , pleasant smell everywhere , excellent temperature inside ,swimming pool and most importantly SERVICE ! Everyone was extremely attentive, polite and helpful. I also had access to two lounges (as they call them) on the 3rd and 24th floors. The service provided by their team is comparable to that of the top hotels in Switzerland and France. I would also like to note the excellent work of the waiters there. Oleg was always happy to see us and could always keep up the conversation, just like Sergey, who worked on the 3rd floor, where we went to have coffee and relax, he is one of the few employees who is fluent in French, and provides top-level service and this huge advantage! I also wanted to notice the breakfast and the location of the hotel. It is located near the old city of Jaffa and near the central market. It was very convenient and comfortable for us to stay there, and we will definitely come back to you! Thank you very much Inter Hotel for everything!

What passed for a five star hotel in Tel Aviv in the fifties—or even in the eighties when this hotel was seemingly last updated—is no longer competitive. The hotel feels tired and sorely in need of updating and maintenance. Room furniture is beat up and worn, with really shabby carpet—at least in the deluxe city-view room category—and the pool area is sorely in need of a refresh and better maintenance—glass surrounding the deck area seemingly has not been washed in decades, reminding me of NYC subways in the seventies. The elevators are also really depressing, like a Time Machine to the days when Israel was a developing country. But what really lets the hotel down is the breakfast buffet. The dining room is poorly arranged, making even just reaching one’s table akin to navigating an obstacle course. And securing coffee is nothing short of an ordeal. A coffee stand staffed by just one server generates lines of guests worthy of a high school cafeteria. And if you should want milk for your coffee, it is not on offer at the coffee station or at the table. You have to go clear across the dining room to the cold cereal section of the buffet with your hot cup of coffee. And the food offerings just don’t compare favorably with what the competition is doing. But, front desk staff were helpful and welcoming, which cannot always be said about everyone in the Israeli hospitality industry.

We stayed at this place for 5 nights, the room was cleaned twice. It is by no means a hotel, no service. Rather air bnb. The cleaning personnel speaks only Russian and Hebrew, not very practical. Atmosphere is good, but bathroom tiny, could not even open the door fully. No cupboards, only a rail with few hangers to hang some clothes. The location is excellent. The code system to enter the house and room worked perfectly well, coffee, tea and beer on the house is a nice gesture. But too expensive for what it is, although all of Tel Aviv is frightfully expensive. Next time we'll go to a ”real hotel”.

The hotel location is very good, the beach is opposite, walk to Jaffa for more than an hour, walk along the beach and watch the scenery, very comfortable, a lot of locals on vacation, the beach scenery is very good, the breakfast is rich, there is a swimming pool, business , Travel is very good choice, free upgrade, thank you very much.

The room is small, the floor is tiled, not wooden. Such an expensive hotel has no wooden floor and is not graded. The windows are low quality and not soundproofed. Noisy roads can be heard at night. The most terrible thing is that they didn't tell the guests that this hotel was a psychiatric hospital before. The inside was really scary. It felt like the ghosts who died in the psychiatric hospital were still there. Do not really recommend it to Chinese tourists.

The waiter will sort out and have a good attitude.