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The handicapped facility rooms whereas they are very well intentioned are actually a disaster and management should take issue with their architect and/or your interior architect and health/welfare adviser. 1. The handicapped bathrooms are an accident waiting to happen. The sloped floors are too steep and my handicapped daughter's walker would roll/slide away from her with the back wheel brakes fully on when she was on the toilet. She was terrified of the slope and almost fell several times. The bathroom in the room I was in was also for a handicapped person and whereas I am not a handicapped person, the first time I walked in it, I stumbled and had to use the wall to save me from falling. I had a few more stumbles during the course of the stay but I was better prepared for them/ 2. The bedroom was not big enough for the furniture and a handicapped person besides and was far too cluttered because of size versus content. My daughter could not access the window side of the bed at all and I had to push the bed about one foot towards the window so that using her walker she was actually able to access the bed on the bathroom side of it and get in and out of it. These points seriously need to be looked at before somebody has a serious accident.

When we arrived, the outside appearance did not bode well, however, once inside we were greeted by a very nice young lady who showed us to our rooms. We both had rooms with stunning views over the falls, very clean, tidy, comfortable and warm. The food was really lovely, although not too great a choice for a veggie, however, John was really friendly and entertaining! There was a young man singing and playing guitar the first evening, he was really good and we joined in! Breakfast in the morning was again a wee bit disappointing for a veggie, great for carnivores though! John's service again was really great, giving out ideas of where to visit etc. Our meal the next evening was also very good and then we had the experience of a lot of older people descending into the pub. What a night!!! The couples were Irish dancing and we were really exhausted just watching them, they never really sat down! We were asked to join in, we would not have been able to keep up with them all! Our relatives went up to bed and we stayed down to watch them, however, we had to call it a day and they were all still going!!! They did not even make a noise when leaving! Breakfast again in the morning was good and John very attentive. The only one niggle we had, was a dog barking in the room next to our relatives room, which did disturb them a wee bit. This was one of our favourite hotels during our stay in Ireland and would definitely stay again.

The receptionist a mature lady ensured from the minute we arrived that all would go well even if we were English. She helped my wife with the local Pharmacy (thank you).The hotel has ample parking. Parts of the hotel actually have an interesting Irish Rail history as well. The hotel is right next to a decent high street 5minute walk away. They also served Murphy's in the bar! The room was good but it was the history inside the hotel and the conversion of the Railway bridge into a drinking area very novel. Breakfast was very good and competative no complaints from me Irish Breakfast same as an English to me! Would we stay there again yes we are planning to again next year. Iy is only a 45min drive drom Cork airport.