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Select your travel dates for best hotels in Malang City, featured by Trip.com based on guests reviews!
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Top 3 Premium-Hotels in Malang City
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Discover our curated selection of premium hotels in Malang City for your next stay
No.
1
4.6/5
57 review
Hotel Tugu Malang
Hotel near Kauman, Klojen
"Friendly owner"
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No.
2
4.6/5
118 review
Grand Mercure Malang Mirama
Hotel near Purwodadi, Blimbing
"Great stay!""Friendly owner"
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No.
3
4.6/5
61 review
The Shalimar Boutique Hotel
Hotel near Oro-oro Dowo, Klojen
"Friendly owner"
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What Travelers Said About the Best Hotels in Malang City
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Browse these genuine traveler ratings and real guest reviews to find the best Malang City hotels.
4.5/5
Excellent
CCristineThe room we stay in is so dirty. We arrived at 10:00 PM because we took road trip. After 14 hours drive, we expected the room will.be nice. At least clean and comfortable to stay in. But what we found? It seems like the room never got cleaned for a long time. Under the bed, there was empty mineral bottle and a used spoon. Also a drawing sheet , probably from the guess who stayed before us.
Dust are everywhere under the bedside table. When we moved the bed a little bit, dust are so thick under the bed, together with the empty mineral water bottle and used spoon.
I reported this disappointment to the reception, and they said all rooms are occupied. Only a house keeper came to help sweep the dirty floor and mopped it.
What a bad experience with a 4* hotel.
Btw i was late to take a photo of all the trash in the room. Too tired 😩
The next day, the hotel manager handled this case and apologize. He allows late check out as compensation and sent fruit platters to our room.
Thank you for this prompt compensation from their side.
RReylNice hotel, i like the location near to town and easy to find the food, variety place can visit around there. Good for staying,staff friendly. I got try good vanila tea ice at the lobby, thanks for that
NNando NurhadiThe hotel location was superb! There were some spaces for improvements such as breakfast menu options and variations. The taste was decent but relatively not enough for 4 stars rated hotel.
SSiti SRMany banies crocockroach at night in guest room( sofa, carpet, tables under TV)🫣🫣 reported to Reception due c/o
3 floor view was not good coz there is big lighting dirrect the window.
Many flies on Sweet Potato, Nuts during bfast. The Sweet Potato was stale. Nuts was good quality.
At Pecel or Gado -Gado the steamed potato was very hard🤭🤭
In future will take pictures
AAnonymous UserComfort bedroom, but the bathroom is too tight. Everytime you take shower, all the waters spill everywhere. The toilet bowl was placed too close to the wall, you cannot spread your leg comfortly
Worst valet parking system. I was waiting 30 minutes to get my car back while others that came after me got their cars already.
AAnonymous Userfriendly lobby and cleaning staff, clean rooms but dirty towels, stained bed linen, broken kettle, dirty glasses, wc inside not brushed , no hand washing soap, no shampoo
PPutri RamadantyIf you go to Malang, always stay at the Grand Citihub! Besides the place being clean, around the hotel there are lots of culinary delights in Kayutangan, lots of really trendy cafes. Then, if you want to order food at the restaurant, it's also so simple and what's more, the view from the hotel room is really beautiful!!!
Mmrs.ichaNew great experience for us. At first I was a little hesitant about wanting to stay at this hotel, but I was curious about the Victorian style outside the building, so we stayed, and it's really as good as it is luxurious for a hotel of that class, but the only thing that is lacking in maintenance is that the rooms are a bit old and perhaps not paid enough attention to like the furniture in the rooms. the shower. Yesterday I had a sink that was a bit clogged and the room AC wasn't cold enough even though it was already 18°, but it was still paid off with fast, responsive and satisfying service. Hopefully it will continue to be successful and the room facilities can be further rejuvenated. Thank you for the hospitality.
TTravelingwithabackpackThe hotel is nice, it is a good location to go to mount bromo, ijen and taking a trip to the waterfalls. There are no shops nearby unfortunately, so had to use grab and Gojek.
The room was a little dirty, but it’s ok. The bed is reallly comfortable and also have an English movie channel on the tv.
Staff are super friendly and I would stay here again.
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