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I would like to thank you for the great stay i had at your hotel for 4 days and 3 nights. I arrived around 12 p.m and i was greeted by a very friendly staff member. Mr.Asad (Receptionist Staff) was one of a very helpful, polite and fast to respond.What a very good job. The room was fantastic, it was great to be able to walk into a clean, spacious room and go straight to bed without worrying about a thing (Thankyou for the housekeeping team). Breakfast choice was fantastic. Recommend the traditonal foods. Will stay again for my business trip next time..cheers.

The hotel located in front of the main highway and near the school is very crowded.the sound is heard until the room.the hotel is quite clean although the room is very small

in the middle of the day and afternoon,everyone feels that the night here is very good,very comfortable,okay for everyone to feel at home here

We stayed in a quaint historical hotel on our 2nd leg Surabaya tour. The heritage building was used to be the wooden matchsticks factory dated since 1928 and had been renovated to meet modern hotel standard. We like our rooms in terms of its size, cool aircon, amnenities (too bad no mini fridge) and the worth it price. We love the ground floor where The Arch bistro is located. So beautiful and pleasing the eyes. It is located in chinatown area that quite busy during day time but so dark and quiet when the evening falls. Although we don’t like its tiny parking spaces and slow service (from kitchen staff) during breakfast and dinner, but basically we enjoyed our stay. It is recommended also if you don’t mind being waking up in the middle of the night (up tp dawn) because suddenly hearing unexplainable noises of moving furnitures upstais and someone’s whistling down the corridors - while when we check it out, no one’s there. It was one of a lifetime experience indeed!

im definitely come to this hotel again because the staff is super friendly, the food is awesome, and the room is super comfy. maybe the cleanliness of the breakfast area must be improved because when im arrived, the floor is quite dirty.

Very nice hotel at Chinatown. It was 2 minuses - no hot water (something was broken) and too much mosquitoes in my room. Stay here with pleasure one more time if they fix it

Nice Hotel with heritage concept, in area business,near from Whole Market Pasar Atom Surabaya,near from Train station City Surabaya,staff is helpful,and hospitality manner, 10 minutes to Perak Harbour and completely facility in the room

Overall, it's really good, with the completeness and cleanliness of the hotel, but there are no bathroom amenities so you need to bring your own, including your towels. The location is a bit into an alley and there are quite a few wrong turns when you want to enter from the back. Silent and steady