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We enjoyed the stay at Kebon very much! We loved our front Boy (so sorry we forgot his name) he was always smiling and very thoughtful about little things! We had our breakfast pancakes made ”thin” and crispy by him and it was delicious! Everything was clean and still new. This place is recommended for people who look for a more quiet option, away from the busy streets. You will need a bike to get around when you stay here!

I’m going to start w the positives. Amber is in a beautiful location on a private beach with nothing around. The walkways are lush with blooming banana trees and pineapple plants. I used the spa everyday while I was there. The treatments were all wonderful and in a peaceful ambiance. The staff was very friendly from the front office to the walkways and in the restaurant. The restaurant was very understaffed on Saturday night for the bbq dinner. The servers were great they just needed more hands on the floor. It seemed the manager of the restaurant just sat up front on his phone all the time. The hotel is very family oriented and I didn’t pick up on that at my time of booking. Kids running and screaming all day long. Parents, nanny’s and staff yelling for children that were running around wild all day. At Breakfast, lunch/pool time & dinner they were multiple family’s just letting the kids run around everywhere. There wasn’t any peaceful time at the pool to read or relax. At 1 point there were 12 small children at the pool on Sunday. The one day I didn’t got to the pool because it was so crowded. I love the room when I checked in but that faded quickly. Lots of mosquitoes in the room. I killed at least 10 by hand and every time I left I sprayed the poison can they left in the room. The bathroom had a terrible smell all the time. The bedding was dirty dirty not stained it was unwashed. I left the clean room sign on the door all day I figured by the time I got back from my massage it would of been by 4:30 and it was not. The comforter was covered up by the blanket and never changed since prior guests. It had blood marks that had not been washed for who knows how long. I was bit by something in the night on my face around 3:30am and my face swelled up. I turned the light on but couldn’t see any insects. It hurt so bad. I told the front desk the next morning and they got me an ointment to put on it. It was swollen for days and very painful. I had expectations that it would of been amazing but it wasn’t. My food was all delicious, the restaurant staff was very nice and friendly, the spa was great but the structure of the hotel has a lot to work on for the price. I’ve been in lombok for 2 months and I’ve never seen so many small children. If it was advertised as kid friendly I would of picked somewhere else. Even at check out a family was also leaving and 2 of the 3 kids were crying and I said there has been kids screaming and crying every hour for the 3 days I was there. Wi-Fi doesn’t work in the rooms For the money there are many better options in south lombok

Don't trust the pictures. They probably are from ages ago. Most of the terrace wooden boards are broken. It's dangerous to walk around the swimming pool. That one is totally neglected. I wouldn't swim in it even if I got paid. The room is disastrous. Mold over the walls, bathroom sink and toilet clogged, curtains smelling cigarette, room smelling mold and humidity, no hot water in the bathroom. Breakfast far too basic. The only positive point is the free shuttle to the airport (10 minutes bar car). That hotel has been derelict. Given the properly maintained big meeting room at the entrance and the correct restaurant room, they obviously provide daily reception or congress services. Well, they should stop receiving travelers or seriously restore the hotel.

We stayed here the night before catching a flight from Lombok airport. The hotel is very handily positioned for the airport and they run a free taxi service to the airport at 8, 10 and 12. There isn't much to do outside of the hotel however they do have a restaurant on-site. The rooms were OK but required a more thorough clean. The white plastic coating on the toilet seat had worn away in places and there were soap stains in the bathroom. The towels we were provided with were frayed at the edges. The bed was comfortable and air-conditioning good but I'd only reccomend staying over before a flight.