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Good, but the 3rd floor is too noisy

Quiet Good For Rest between activity, Value Price, very awarted price with place, eazy to get transportation, eazy to find food, near big mosque, many way to pay room bill...., very recomended for long stay...

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)

The hotel is located in a remote industrial area and belongs to a remote rural area. The hotel does not have any special facilities for swimming pools. The breakfast is only like eggs, bread, fried rice, fried noodles, etc. There is a mosque opposite, and the prayers will be heard every morning from 4 to 5 pm. No need to adjust the alarm clock to get up at 4 o'clock in the morning. 😃

Rifai and septian is so awesome, they acknowledge every single small things i need.. they are friendly they took care of us.. we really appreciate them so much. They even buy me medicine for my tummy ache.. they really have a good leadership,hopefull every staff will follow their example. They are a role model. They deserve a promotion