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Just finished our trip in Greece. We stayed in Kifissia, in this beautiful and lovely hotel. Everyone was always kind and helpful from the start to the finish. Both my husband and my kids loved it. Reception was always smiling and answering our questions without a doubt.Panagiotis and Marita, lovely people. Restaurant was magnificent and the food/drinks were lovely. We spend most of our time with Giannis and Konstantina on the afternoon . Both of them were always very kind and quick to our needs and orders,even though their plate was always full with people. They give the restaurant what it needs. We also spent a little time with another waiter, I believe his name was Stavros or something similar. He was the opposite of what the previous waiters were and that kind of ruined our experience in the restaurant.He was also rude sometimes both to us and his fellow coworkers. The housekeeping ladies were full of love and kindness and our rooms were always clean. Overall 4.9/5 experience. We will sure return again.

The hotel was exactly what was expected and what I wanted. The staff were all excellent in service and hospitality as I would expect from a family run business. The hotel is in a quiet area but still near enough to access the main road to Athens/Thessalonika, and to Kiffissia and was very clean . The hotel organised taxis efficiently. The breakfast was a continental mixture and was consistent and very good. The internet was very good too in the room I was in and in the public areas. Disliked · I didn't expect a five star palace. I expected what I booked. I am not a tiny person and found the shower a little small, but it worked fine and was spotless when I came back.

Bien situé accueil très agréable et disponible Petit bémol porte de chambre avec une grande ouverture en bas qui laisse passer la lumière et le bruit . Pas de rideaux de douche .

Unpleasant Stay - Would Not Recommend We stayed for one night and unfortunately had a very disappointing experience. Firstly, the issues with the room were numerous. The temperature was set to an uncomfortable 27°C, and we couldn’t adjust the AC ourselves. After calling the receptionist, they lowered it for us but failed to inform us that opening the door would reset it back to 27°C. As a result, we woke up to the same stifling temperature the next morning. Additionally, the balcony door handle jammed after we opened it, forcing us to sleep with the door open. We later learned that it could be unblocked by pressing something at the bottom of the window—though, in hindsight, this might have been a blessing, as it prevented the room from reaching 27 degrees again (in December) To make matters worse, upon checking in, we were informed there would be a private in-house party from 9 PM to midnight. What we didn’t anticipate was the blasting music that shook our entire room. When we called reception at 12:20 AM to ask when it would end, we were told it could last another hour or until the last guest left. It was evident that the comfort of private partygoers took precedence over the paying hotel guests. Overall, we were extremely disappointed with our stay and will definitely not be returning.

Stayed here for 4 nights. I can’t fault the hotel. Firstly this is the first hotel I have ever stayed in that had great lightening and lots of lighting options in the room. Room service, all meals were delicious. Would highly recommend the chicken with burnt lemon sauce. Gym, well stocked and good range of machines and weights. Fabulous pool area, although I did not get chance to use it. But appreciated my view from room balcony. Would definitely recommend this hotel and I would not hesitate to stay here again,

Very good, the location is in the center of Kifisia, the location is very eye-catching, there is a small swimming pool, I love summer

This hotel is brand new and is currently under building renovation as I understood + they are building new pool and restaurant with bar.This makes a lot of noise and this is the only negative thing I can say. Because: The rooms are really new,fresh and beautiful.I had a room with small balcony.Extremely comfy bed,beautiful bathroom.Nespresso with complimentary coffee, full mini bar. The staff was very helpfull and extremely nice,they will manage everything you need. Breakfast are small but it is enough,be sure to try their home made cheese pie and pepper pie.Perfect! The area is also very nice,it is next to park and great restaurants and shopping area. I will be definitely back when the renovation will be done.It is really very nice boutique hotel with high quality.

The hotel is situated in a quiet road in the lovely district of Kifissia. For those visiting Sthens, Kifissia is a great area to stay in albeit out of the centre which for us is perfect. The staff are super helpful and friendly, nothing appears to be too much trouble. We had a small issue with the bathroom in our first room which neccistated a room change and that was to an upgraded suite, wonderful! Breakfast is more than adequate. If we visit Athens again it will be to The Y Hotel for sure.

Let’s go in order: - Completely absent attention to the client. Staff is unprepared and bothered by anything you might ask them. - The carpets in the halls were filthy with multiple stains - The room was not clean, I found multiple hair on the chair close to the desk and on the towels in the bathroom as well as dust all around the room - I checked the bed and it was not dirty thankfully. Nevertheless it was incredibly uncomfortable and I could feel all the metal springs - I went to breakfast the first morning and the service was completely absent, no one greeted me in any way or asked what I wanted to drink for example (there are no coffee machines to make a cappuccino/tea/espresso/etc on your own so I would expect that someone asks me) - On the second day I went again for breakfast and took an orange juice from the dispenser; I saw something dark floating in the dispenser, but did not pay attention to it until I noticed it in my glass and took a closer look - it was a worm (!!!). I told the waitress and she came back to me sayin that it was a dark piece of apple (…) - I left it there because I did not want to discuss, but please check the pictures and let me know. Also, it was orange juice so not sure how the apple thingy ended up there. Overall I have no idea how they got 5 stars, but this place should just close. Everything about it was unacceptable and unprofessional. Do yourself a favour and never go to this place.