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Good points: Staff were all exceptional - everyone was lovely and helpful and extremely patient. We particularly liked how Nicoletta treated us throughout our stay. All staff were so kind and friendly. Early check in - we were so grateful at being allowed to check in early and to be given water and tea while waiting for a room. Late check out - we were very happy to be allowed to check out at 13:05 (Anastasia gave us an extra 5 minutes!). Rooms: Size was really good and kept very clean. Developmental points: Breakfast: we found the food didn't have any variation throughout our stay and the quality of it wasn't what we had expected for a 5 star hotel - we were really disappointed. My daughter would only eat white bread (if it was available) so we'd resort to visiting another cafe for breakfast later in the morning. Rooms: Although the size of rooms was great, the rooms were very tired and in no way represented a 5-star stay. Shower room was unsatisfactory (difficult to get hot water, for example), soundproofing was poor, despite asking 3 times, room lighting was only partially fixed. Noise: On the first night, we really struggled to sleep due to poor soundproofing due to the room being connecting to another room. Thankfully Anastasia addressed this and we moved to another room which was a little better. Late check out: We would have been more appreciative for a later check out or at least adequate facilities to allow a shower etc - the outdoor shower doesn't work properly and is not 5 star standard for guests to use while changing. So, overall, I was disappointed with the stay, although happy to meet some lovely people who work there.

I stayed at this hostel many times and will definitely come back! The hostel has a relaxed and cozy atmosphere that you will feel right at home in. The owner, Kostas, is so welcoming and friendly as he will give you great information about Thessaloniki and its local history. He will also give you great advise on the rest of your travels around Greece! The staff are always fantastic and so friendly that you will feel very welcomed. The dorms are perfect and new mattresses have been put in which is a bonus. The area of the hostel is great as it is in the quiet old town but just a 15 minute walk from the city centre. The private rooms also have an amazing view of the sea and city. Overall, I could not recommend a better hostel to stay in :)

I had a great stay here and would definitely recommend, the location is brilliant with cafes and restaurants just around the corner, and a 5-10 minute walk to the seafront. My room was very clean, comfy and well decorated, with lots of space for all my stuff. The staff were very friendly, polite and helpful, I would definitely stay here again. I don't know how much it cost as it was part of a mystery holiday package, but I was very happy with this hotel.

Very central location. From the airport bus stop ”Plateia Aristotelous” on Egnatia street next to the Bey Hamam it's just a 400 metre walk ever so slightly uphill that's easily navigable with a wheeled suitcase. Some of the upper-floor rooms have views of the Roman Agora archaeological site. We had a wonderful stay here. We first were on the upper floor but since there is no lift this became a bit burdensome. But the staff couldn't have been more helpful in finding us a different room for the rest of our stay and even carried our suitcases up and down the stairs for us. Even though the room was overlooking a cocktail bar we didn't have any major noise issues. All the staff members we interacted with were always helpful with smiles on their faces, providing us with great information and insight, and finally arranging for a taxi to the airport. Top tip: when you exit the hotel, turn right and walk uphill on that little street. At the top, turn right again and you'll find bakery Sarantis that sells excellent tiropitas and baklavas, perfect for breakfast.