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The staff at the hotel were all very nice. The food was excellent. I encountered the best bed for the first time in a long time and had a good rest. The surroundings are very convenient.

Very friendly and helpful. Breakfast was plentiful, and delicious with lots of options to chose from as well as vegetarian. The hotel though, was very tired. There were 8 packing bays. There was no one to at reception. We had to phone them to get someone register our arrival. Once we had left the reception area, we were very concerned what we had booked. The stair case was very tired and dirty. The corridors were just the same. It felt like it was more like a hostel. The room was very basic. And not very clean. The bathroom had dirty grout and mastix. It was musty and smelt of mould. We had one bath towel and one teaspoon. There was an ironing board and iron. And there were 7 hangers. We were only staying one night, or I would have moved hotels, because of the cleanliness. There was a fridge and microwave in the corridor. You could hear the constant noise of traffic all night, which isn't the hotels fault but just be aware.

Stayed for three nights at Filton. We found the reception service very good when we arrived and service generally was excellent. Our room was comfortable and clean and well appointed, with an iron, ironing board, hairdryer and tea and coffee. The air conditioning was easily controllable and the window opened slightly for fresh air. Despite what some previous reviews have said, the complementary breakfast was really very good. Quality sausages, bacon etc with ( for a hotel) good scrambled eggs. Tea and coffee on tap, juices,cereals and a choice of breads, also waffles. Good to see gluten free bread available. There were plenty of fruits and yogurt available . The staff also worked hard at keeping all items topped up. The reason I have given four stars is because the hotel is very poorly signposted we had a nightmare trying to find it in the dark and pouring rain. Apart from this we had a great stay, good to see a hotel being run well, by hard working staff in difficult times for the industry, with recruitment etc. Top Marks!

I always title my reviews “THE GOOD BAD AND THE UGLY” as all three have a meaning read my previous reviews. To stat I rate our experience very good all but a nasty experience I will go onto later? THE GOOD Good size bedroom large king bed (two singles pushed together)lovey soft sheets comfortable pillow’s,super raindrop shower. Large good buffet style breakfast fruit JUICE great coffee. THE BAD Drinks expensive £11.00 for two beers 👎Dinner expensive partners food cold people receiving food before us ordering after us👎Luckily we had a £50.00 dinner credit which was needed 👍 You have a small motion sensor light in the toilet so when you move it switches on but this seemed to come on regularly during the night which was irritating😡without any motion? THE UGLY Now this is where it gets serious☝️ I had a nasty accident in which I cut my finger badly in a drill hole cut into my bedside drawer? The photo’s show the poor design on the bedside drawer front in which you have to push your finger into a neatly cut hole to pull out the drawer how bizarre? On doing this the drawer stuck and I badly cut my finger on the sharp drill hole edge☝️ This was reported to the duty manager and noted in the accident report book and I have reported this to the customer relations department in which I await a reply. Moving on from this I would go back to Village hotels using a Buy A Gift voucher which makes it a good deal but WARNING be careful where you stick your finger☝️

Comfy well cleaned room and bathroom. Lacks a fridge which would have been welcome. Decent gym and the swimming pool is a great way to stay active away from home. Staff all good and seem well trained and personable Restaurant is poor for choice, quality and expensive- just parted with nearly £6 for a pint followed by £17 for a risotto which had nearly zero flavour served so fast it must’ve been microwaved. Breakfasts are good with decent hot and cold choice