Search Your Sutton Scotney Hotels

We struggled to book online as website wouldn't allow us to complete payment and ended up booking via telephone. We were misinformed that the steam room was working only to find out it was out of order for over a week. During booking were informed check in was at 3pm and arrived well in time only to be told by the Spa assistant we were late for our treatments which resulted in our treatments being cut short. There was only one masseuse who staggered our treatments despite us wanting them at the same time. Our treatments were very poor as the same masseuse basically gave us an oil rub rather than a massage. She was nice enough but felt so short changed. It was also raning and stayed at the end of the building which is abit of a maze to navigate through so we ended up just walking on the outside.

Not used Days Inn before and we were pleasantly surprised. Nice warm welcome and the room perfectly adequate for a one night stay. Yes, it does need refurbishment but for the money it’s good value. In fact we will definitely use again en route to Southampton.

Pretty basic no frills hotel but quiet and clean with a good comfortable bed and well equipped shower room. Rooms are a good size. Easy to find. Good parking. Polite and helpful staff.

We arrived very close to end of service in the restaurant but were made very welcome. The staff were friendly, informative & careful as we had caeliac & gluten intolerant people in our party. Our only real disappontment. Having offered gluten items like fish & chips & having gone to effort to make gluten free batter, then foolishly cook it in same fryer as other gluten products. The staff were quick to point this out & quite rightly too as this would make us ill. By cooking in this manner, this should not be marked up gluten free. Your staff could offer chips for various meals as they cooked them carefully in the oven. A small seperate gluten free fryer or even an isolated air fryer would give you so many additional options to offer to your customers. I know gluten free flour is more expensive but bought in bulk, it could be used for so many meals, again opening up choice for allergy customers & so attracting them to your restaurant. As with fish/chips all customers could eat it. No loss of taste. And such flour used in quantity would add pennies or fractions of pennies to meal cost. You attract the allergy sufferers, you also bring in all their family & friends & earn a reputation to draw in their custom & spread the word that you cater especially well for allergy sufferers as well as offering a variety of good quality tasty food, reasonably priced. I hope you value this feedback as I'd really like to come back as atmosphere, location & service was excellent

We stayed here for a visit to the Bombay Sapphire Distillery nearby, and we saw on their website that this hotel was nearby. We spoke to them in advance to ask about parking and check in etc, and the lady couldn't be more helpful, offering we could leave our bags there if we arrived before the check in time of 2pm and they could arrange a taxi to take us to the distillery. Upon check in, we asked about a taxi and the lady explained that there was in fact a bus due in less than 10 mins, so we left the bags in the car and we hurried outside to catch it, 10 mins journey costing £2, saved us money! When we returned from the tour, we actually saw our rooms for the first time and we were amazed! They were located in an annexe overlooking the car park, but they had a shared terrace with seats outside too. The room was exceptional. Comfortable, clean and well appointed. The bed was soft and the linens crisp, TV on the wall, a brilliant tea tray with biscuits too. The bathroom was really nice too, with a huge shower with great pressure, and lovely toiletries included. Having the outside terrace made it feel really spacious, we even sat outside in the evening sun with a drink. Beautiful pint of butter incidentally! The roller blind and blackout curtains also meant we slept very well. The breakfast in the morning in the main pub was excellent too, tasty, fresh and delicious, brilliant bacon and not a catering sausage in sight. The coffee was also very good. The young guy serving us was helpful, friendly and attentive but without being overly fussy or false, just genuinely helpful. We would 100% recommend this place, also an Ideal staging post on a trip to the south coast, and one we will probably use. I've stayed in far more expensive accommodation and vowed never to return. This is honest, comfortable accommodation that delivers on every level.

Lovely hotel and spa . Only let down was the car park attached to hotel only has one way in , no exit very very dangerous there was four of us grid locked inside it. Lucky we were all good drivers and managed to exit . There is a public one outside , but hotel car park is very limited and dangerous hardly any room inside , weird old shape and reverse driving more than forward . Hotel are cash less and there attitude was.... ah na , sorry cashless system . Shop up road. that's all they could offer don't give a dam how you park. Also took 160 deposit and will return sometime after. At later date. That was the real letdown reception staff.. .. not my problem attitude was poor. While the people that did get in hotel carpark was lucky to pay at reception off there deposit. Such poor service for such a lovely hotel. Apart from that the rest good.