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I stayed here when I was on a business trip in Norwich. The environment is great. It's just a manor hotel. The facilities are too old. The floor is creaky. The facilities in the room are very old. The third and fourth tier hotels in China are better than this. If you are a pretentious person, forget it. The environment is still very good. The air is very fresh. The breakfast is also OK. Anyway, it's just an ordinary British meal.

I stayed here from Friday 30.09. to Monday 3 October 2022. It was my first time at Oaklands. It appeared to be primarily a hotel for drivers: it is some way out of the centre of Norwich; the narrow driveway leading to it has no provision for pedestrians; and it has a large car park. The hotel had told me of the fairly frequent bus service from the railway station, which did not take long. Arrival and registration was smooth and fast. My room (no. 20 - photos) was easy to reach and generally quiet, apart from faint noises from the corridor and adjacent rooms. When I arrived, I was correctly told that my room was far enough away from the birthday party in progress for me not to be disturbed; this was not so true of the event on Saturday evening: the music’s rhythmic thumping continued and appeared to grow slightly louder until 24:00. The staff were consistently courteous and helpful. My room was well equipped and comfortable, including a comfortable bed and quickly accessed WiFi, a hair dryer and a spacious bathroom. The wall television worked well. The tasteful decorations incorporated two still life paintings. The refreshment tray included delicious biscuits and drinks, including (most unusual) hot chocolate. Room service was efficient and discreet. There were however a few irritations: A) the bedside light and the ceiling light were linked, so that it was apparently impossible to turn off the bedside light without going to one of the two (why?) switches on the wall by the door; B) the room was warm when I arrived, as was the towel rack in the bathroom; the next day, the heat had vanished, and I was unable to turn it on again; outside night-time temperatures went below 10°C; C) there was no lamp on the desk; D) there were far too many cushions and pillows on the bed; E) there was no clock in the room. The package I had booked was for bed and breakfast. The breakfast room was large, including a terrace; the menu (table service, no buffet) was extensive, with a lot of local produce; the portions were generous and tasty. Fruit juice, normally a standard component of breakfast at such hotels, was available on request.

Booked for one night to go to the football at Carrie road which is about 15min walk from hotel town centre is about 20min walk, it is easy to get to from the station just a short walk, arrived and some other guests let me in at first as the manager was not there, he arrived a few minutes later and quickly booked quests in, very easy process he showed me were I was staying as staying the other side of hotel, told me if I had any problems to ring the number on the paper stuck to the back of the door, and if I wanted to use the WiFi the code was also there. Room was small but had a shower toilet and sink as well as a hairdryer and clothes rack. There was also a kettle with tea and coffee facilities. Overall place was clean and tidy I stayed in the top part at the front it was a pleasant stay.

Noise from street outside window until 3.30am, shortly followed by traffic noise, so we got very little sleep! Our 'Heritage' room had neither beams nor a fireplace (as described on website) and was small and awkwardly shaped, with much of the room being taken up by a freestanding bathtub so that the wardrobe was crammed against a wall on the opposite side. The room was unwelcoming to say the least. When we mentioned the street noise on checking out, we were told to ask for a quiet room next time.....there will not be a next time. We booked directly with the hotel and were not told anything about street noise. A fridge with a loud hum was placed on top of a small table next to the wardrobe. Breakfast was adequate but poached eggs were hard. Not a wonderful experience.

Very close to the train station, 2 minutes away, very convenient; Put down your luggage, you can walk along the river, go to the Riverside, go on the left hand side of the door, walk while watching,... you can go to Football, then walk back along the road, different scenery, there are many interesting restaurants in the middle, many people dine and play... and then go to the train station ...

Rating this at 3 because although it’s not exactly a luxury hotel, it’s nevertheless decent basic accommodation at a reasonable price. You get a well-kept - and clean - room and bathroom, with a coffee station, and a small desk. Check-in was friendly and helpful (though, rather worryingly, conducted from behind a security screen!) There’s free WiFi that works, and (for an extra fee) a breakfast but note that this is veggie/vegan only. On the down side, the walls of our room were very thin and we heard, erm…. everything going on next door. There’s no a/c so to cool the room you have to open the window and again the area can sometimes be noisy. Perhaps most lacking of all is any off-street parking. Daytime weekdays and Saturdays you can’t park in the street outside either as its residents only.

The hotel is in a good location and very safe, only a 6-minute walk from Norwich train station. The owner and staff are very kind, friendly and helpful. Although the hotel facilities are simple, hot water boilers and coffee are provided. If you need a hair dryer, you can ask the front desk attendant for one. There are ample charging plugs in the room, including USB sockets and TYPE C sockets, with advanced facilities. Bring your own toothbrush and slippers. Everything in the hotel is very clean. The shower faucet in the bathroom is very powerful and the hot water is very comfortable, which made me relax during these few days of travel. Thank you for making a good choice. This hotel is very good overall. I will definitely come back next time 😉