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Facilities: basically complete Sanitation: very clean Environment: very good Service: consumables will be replenished in time

Excellent hotel, reception very quick and polite,got room early added bonus, got parked no problem, room was very clean and comfortable and clean bed. Didnt eat or drink in hotel but lounge area was also cleanvery close to centre, well worth money, also has a lift if needed

Stayed here mid August 2024 for a gig that was on in Scarborough. Stayed in the attic room. Bit of a trek to get to the room as the hotel is quite big (but that’s my fault for choosing not to use the lift!!!) Really nice place, staff were great, I had to ask them a few questions and they had the answers instantly and were able to help me. Plus loads of parking nearby and the hotel gives you a pass so you don’t have to pay.Room was really good, big and clean. Bar is a bit pricey, but if you are not drinking there, not a problem. Would stay again

Amazing B&B with fantastic sea View. The room was spacious and beautiful, very clean with king bed. They used pillow protectors and mattress protector that’s making our stay even better, we really appreciate ot. (Room no.10). The bathroom was big with a great shower and the water flow was very generous. They also provided with white bathrobes. The amenities you needed in the bathroom included hand soap, shower cap, sewing kits, organic shower gel, shampoo and conditioner. The breakfast was delicious and also continental breakfast was available (self service). We ordered our breakfast the night before which was perfect for us and we ordered what we needed. We love our cup of tea and they provided in the room with Yorkshire tea, green tea and herbal tea, biscuits, many type of coffees and also hot chocolate. Thank you to Luki she was very kind, friendly and attentive toward us, was always there for us when we needed her. It was our first time in Scarborough we really enjoyed our 3 night stay at The Helaina, we loved the walked from the South Bay to the North Bay, we also explored the area we enjoyed immensely being in the Robin Hood’s Bay and Whitby Abbey. It We loved seafood while we were there we went to the Look out on the Piere twice, it was that good, make sure to book in advance. We loved the B&B we’ll come back. We had an amazing stay. Thank you very much.

We booked a 4 night stay at this wonderful house and it was absolutely delightful. The staff were superb and couldn't do enough for us. Sadly after 2 nights we had to leaved due to ill health, but the compassion/help by the staff was superb. A beautiful place to stay at as the standard in this house are more than A1. It is impeccable and truly a magnificent place to stay at. The breakfast was lovely and a huge choice. However, apart from booking an apartment which has a lift, there are many stairs to climb, which could be problematic to people who have certain needs. Also breakfast is served in the basement which adds to more stairs.

Quiet , clean and big room and friendly and helpful staff ( Dhiva and Adel ) they make our stay perfect . Please delete swimming pool option from the site . We booked the hotel because of the swimming pool and we found it closed since pandemic because of previous reviews from guests .