Just got back from another great stay at the China Fleet Club. My family and I have stayed here on many occasions and I can honestly say we have never had any reason to complain at any time. Accommodation is clean and safe Grounds are great for walking or a round of golf Plenty of things to do with the kids Pool and spa great, especially the spa for the adults Never used the bar bar and restaurant on this occasion but we have in the past and always food very nice and good value for money. We will be back in the near future.
This is the worst hotel I have ever stayed in, itās Faulty Towers in Saltash. I arrived on a Monday and my first room didnāt have curtains on the window and there was no plug in the sink, my second room was better as it had curtains, but again the plug in the sink didnāt fit and no plug in the bath, it had a double bed and a single bed but the double had a single dovie so I had to use the other single dovie to keep warm as there was no central heating. The night I arrived I went down to eat but was told they donāt serve food on Mondays and Tuesdays and as this was 20.05 pm they said the chip shop had closed at 8pm. When I asked why they didnāt say they didnāt provide food they said we advertise as a B&B. The first night the bar closed at 9 pm which meant I had to go to my room as the place was locked. The next morning I went downstairs for breakfast to be told they donāt serve breakfast any day, I said but you advertise you do B&B they said they had to say that as the canāt advertise they donāt do breakfast. The second night was no better but I did manage fish and chips before 8pm but again the bar closed at 9pm due to lack of customers, so again I was forced up to my room. As the sink couldnāt hold water I asked if they could keep my milk in the fridge overnight and to leave it at my door in the morning which they did, and that night I had my first cooked meal in 3 days which was ok. I decided I had had enough and asked to check out on Thursday morning, again the bar closed but on the Thursday morning I had a knock at my door at 9.35 to tell me I had to be out my room by 10am but they didnāt drop my milk off so had nothing to drink, I went downstairs and said to the manager I hadnāt have the chance to have a coffee, so she maid me one, but she said I had been seen smoking out the window, I said yes because I was forced up to my room at 9pm and I didnāt go sleep until 11pm so what am i supposed to do,m. While sitting I looked my bank account to find a charge of Ā£28 when I asked what this was for she said bought Everyone in the bar a drink, I disputed this but they said they had it in ctv, I was also due a refund for one night stay, but that refund was cancelled by the manager. I then took my coffee out side and a person came out and locked the main door but my luggage was in side, I had to ask her to open the door so I could get my luggage. This is by far the worst hotel experience of my life, so unless you want a Faulty Towers experience donāt go, donāt go
Has everything you may need for a night's stay. Bed was comfortable. It wasn't very clean, with cobwebs in every corner of the room and a couple spiders aswell. I had to get rid of a few mosquitos as well. There was dust on light fittings and lamp shades, the bathroomlifght switch didnt look like it had been cleaned. The room had a very noticeable damp smell in the air and there were small spots of what looked like mould, on the bathroom ceiling. The toilet seat was stained a yellow colour š¤¢(its only a few quid for a new 1š«¤). The carpet hadn't seemed to be hoovered before I arrived as there was some dirt and dead insects lying around. Luckily I didn't have to spend too much time in the room, most of the time I was sleeping, otherwise I would have asked to stay in another room to be very honest. The breakfast was really good though!
Excellent
87 reviews
4.4/5
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PHP 5,430
per night
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