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Having stayed at Lamphey Hall Hotel a few years ago when the previous owners had it, we decided to spend a night there. When we arrived, we found our way to reception to pick up the key. The area looked dark and smelt musty. My partner had been sent an email confirming our stay and a photo of the room we were having. We got to our room which was quite small but it looked ok. It was nothing like the one we were meant to have had. Some of the lights didn’t work and the bathroom could have done with a good clean! There was black mouldy bits on the tile grouting that came off when we showered. We had food in their “bistro” that night. It was more like a greasy cafe! The chip fat was clearly old as it had a strong taste to it. The gammon was nice but the salad garnish was hardly there!! The waitress spent most of the time chatting to her mate who was sat a couple of tables away from us. The decor was black and dark blue. Not very enticing! As it has been taken over by new people, the decor has been changed. Everywhere looks cheap and tacky. To be honest, the whole place looks very run down. It was sad to see it in this state. We paid extra for breakfast which didn’t look appetising at all. There was a help yourself to cereal etc section which was mostly all covered with cling film apart from the one thing that should have been. I fancied yoghurt but since it was just sitting there unchilled and uncovered in a large bowl I gave it a miss. We ordered toast which came out cold and dry. It had obviously been made hours earlier. The waitress was dressed in a tracksuit and kept wiping her nose on the collar of her jacket! All in all, it was a very disappointing stay. Felt sad as it used to be a beautiful place to stay with character and always a warm welcome from the previous owner. Now it’s lost everything it used to have and is run by kids who haven’t got a clue! What a shame!

Booked a spa day for myself and friend to include lunch and a facial. On arrival the therapist advised our facials had to be cancelled due to therapist having last minute emergency. Fair enough that couldnt be helped but could have rang us earlier to say. Happily accepted refund for our facial. Went into spa and it was very disappointing. Steam room not on. Warmish jacuzzi and cold pool. Uncomfortable beds by pool and kids splashing about. Not what you want on a girls spa day. At lunch the food was lovely but the service slow. The conservatory restaurant was run down. Dead flies all along windowsill next to our table. Overall a disappointing experience and id never go back here for a spa day.

We stayed as a family of 3 adults over 2 rooms for 7 nights. The rooms were both lovely and had everything we needed, lots of storage room, huge bed, and toiletries replaced daily The breakfasts were amazing with a choice of a cooked options as well as the traditional cooked breakfast together with a good continental section. We had our evening meal in the hotel twice during our stay and it was lovely both times The cocktails were also delicious. We made good use of the pool and hot Tubs and each had a spa treatment which was lovely and relaxing Every member of staff was lovely and friendly and couldn’t do enough for us all We will definitely be returning in the future

We recently had a 2 night stay in the Garden room at the Broadmead and we loved it. The room was charming and very comfortable with the bonus of our own front door and patio with a table and chairs. Breakfast was really delicious with a wide choice and we enjoyed the complimentary Bucks Fizz each morning👍. The service from all staff was excellent, they were very friendly and extremely helpful. The Broadmead is conveniently situated in a quiet road about a 20minute walk to the harbour, there is a short hill walk on the way back. We had a perfect stay and will definitely return. Thank you all.

Nice room in good location with parking. Quite a walk uphill back from town centre. Tenby is lovely with plenty of dog friendly bars/eateries.