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Great services , nice and clean room . I will go to this hotel again.

Once again ( for the Nth time ) we held our annual dinner for the Lancaster Canal tripboat crew ( for our boat Waterwitch) My wife and I stayed overnight with other friends and colleagues. The 3 course dinner was excellent with great choices for each course. As ever , the friendly and efficient service was brilliant with 18 meals served quickly and accurately, including the special requests. We have used this hotel frequently for entertainment evenings like the above , and also for corporate training days . Since the current owners took over the standards have gone to new heights , the food is excellent ( and I worked in the hotel trade as a chef in my younger days so I am speaking with authority on the subject) Excellent work Rob , we will be back operating trips ( just across the road) on the canal with Waterwitch next Spring, and we look forward to enjoying your hospitality in 2025 Ian Treanor Boat Manager Lancaster Canal Trust

Although the hotel is just off the main road into Kendal, it is very quiet, and we had a room in the front. We had a very good welcome at reception. As it was a special occasion we had booked the junior suite on the second floor. There was a convenient lift and the room was nearby. The room itself was clean and tidy with all the usual amenities. It did require a bit of TLC to the paintwork, but we were subsequently told work is due to start at the hotel now out of season is here. The bathroom had a bath and large shower and was very clean. There was a nice environmental touch of soap and body wash bars in small bags, and locally produced. Breakfast was cooked to order, well presented and very tasty. I can definitely recommend the kipper. There was a varied evening meal menu and that was top notch. The bar was well stocked and there was an excellent lounge area to relax in at the end of your meal. We found all staff excellent with nothing too much trouble. Helen, the manager runs a very good establishment. We would certainly visit again.

We visited on the Saturday evening and had a lovely meal, man behind the bar very welcoming. They check on how the meal was and we were very impressed so said we would return on the Sunday for a roast dinner. Not so welcoming on the Sunday different staff behind the bar, ordered 2 roast beef dinners and it was shocking. The worst Yorkhire pudding ever burnt to a crisp. They never came to check on how the food was. The beef was so tough like it had been reheated on a grill. Overall it was the worst Sunday roast I think I ever had. Such a difference in the Food and service from one day to the next. We left very disappointed and still hungry as it was not edible.

Cross the bridge and go straight to the shopping area. Not far from the car, there is a weekend second-hand market. Breakfast is delicious. The room is clean and the window is full of spiders.