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Everyone at woodlands park was amazing all the staff went above and beyond to make sure our guests and ourselves were looked after. The whole day was magical start to finish. I cannot thank Cheyenne & Shaldon enough for all their hard work. Cannot wait to spend many anniversary’s there to come. The personal touches were so thoughtful. We are so greatful for everyone there and all our guests where amazed by the hotel. What a winter wedding we had ❤️

Was refused a lunch serving even though there was a range of tables available with the manager saying they had to concentrate on their bookings! Booked a table for the following week and arrived on time, sat down at our table and watched as two groups were sat down presented with menu’s and had there orders taken! After 15 minutes of being ignored we decided to leave! As someone who’s been visiting the running horses for over 30 years I’d have to say it’s latest face lift is definitely its worst! I cannot comment on the food as we didn’t even get a menu!!

Really enjoyed our stay at the Burford Bridge hotel this week. Every member of staff was a credit to the hotel including reception and the breakfast staff were Especially hard working and lovely. Thank you also to housekeeping who maintained our room beautifully. The swimming pool was a lovely treat on a hot, sunny day. Breakfast was good in the lovely Dining room and our Room (300) was very nice. The downstairs, restaurants bar and reception rooms are very tastefully decorated. This hotel has the potential to be a wonderful place with a little more updating and TLC e.g new bathrooms, better quality carpets ….and new, more comfortable sun beds. Could be made into a real haven not far out of London. Boxhill is stunning and great pubs and places to eat not far from the hotel, deep in the Surrey countryside e.g Running Horses and Smith and Western. We would recommend it and it was good value, hence very good but it could be great ! Thank you so much for a nice stay !

PROS: • Good price. • Location close to highways if you plan to explore outside of London. • Right next door there is an outdoor laundry. Charges are like $10 gbb to $15 gbp per load for a wash and dry cycle, depending on the settings you choose; however, laundry detergent is included in the wash. • Right next door to a food court and mini shopping area. CONS: • Lack of access to public transportation • Staff often do not understand requests. • Don’t expect accurate billing. • Don’t expect points refund if you cut your stay short – even due to extenuating circumstances. • No phone in room. • GPS, Google Maps etc. struggle with finding this hotel. Basic utilitarian hotel that was clean and comfortable. The staff needs improvement, however. They seemed not to understand simple requests and made frequent mistakes, even on easy requests like for more towels. There is no phone in your room; however, if you need to make a local call, they will….on the main phone at the front desk where guests check in. While there are lots of food options right next door and even a mini store, if something happens and you no longer have a car (as did to me) please be aware that you will be stuck. While there is a path that you can walk to the train station, the property, for some inexplicable reason, decided to completely block off all access to the path (which according to Google Maps takes 45-60 minutes to get to the train station). Once you get to the train station, major attractions are still all 1.5-2 hours away. There is an infrequent bus that runs limited hours that is closer than the train station; however, it’s very difficult to get on and off the property without a car. Taxi to the train station costs $35 gbp each time. Once this came to light, I decided to switch hotels, to one more central to London as I no longer had a car (due to an accident). The desk clerk told me I could check out early; however, she would not give me a final statement. I told her I paid via points and asked about the refund for the 4 unused days and she told me she had sent an email to “the office” regarding my early check out. She claimed that once that was all resolved, I would get a final statement in my email in a couple of days. I asked her numerous times to verify that I was completely checked out and she said that I was. Days go by and I never receive the final statement. Luckily, paranoid person that I am, I had convinced her to print my statement folio to date, upon which she handwrote my check out date (at my request). Lo and behold, a few more days later, I get a request to review my full stay! I reach out to Wyndham customer service regarding the fact that I checked out early and get a case number that apparently was invalid. I call in and get a new case number – only to be told that they aren’t going to refund my points because the clerk did not understand that I had paid with points….when the clerk’s whole explanation of why I didn’t get a c

Stayed here with family while visiting Chessington theme park. The hotel is located in nice quite part with beautiful views. The staff were brilliant and very helpful. Staff recognised my membership status and explained all benefits. The room had few stains but overall was comfortable. Note the place has no restaurant or anything at walking distance but few local places offer delivery. Breakfast was unfortunately a bit letdown for us 2 days in a row as the hash browns were cold and croissants not warm! Being vegetarian that were the options I went for as didn’t have much choice. Thankfully good coffee machine so had lovely cappuccino. I will however stay again more for the great staff and the location of the hotel.

There are many parent-child rooms in the hotel, children can sleep on the bunk, breakfast can be full, dinner you can choose grilled steak, chicken steak and salmon you want to eat, the taste is great, the atmosphere is good, so stay here is very comfortable.

A truly fantastic refurbishment, everything from the new outdoor furniture to the stunning decor inside and all the small details that some people seem to miss. The back garden is like a secret garden and you wouldn’t even know where you are. The menus both a la carte and breakfast have been completely changed and the food is seriously good. The bedrooms even though not refurb were clean, comfortable and spacious with all the amenities you need. A great stay, a great dinner, a great breakfast, you can’t fault this place. Forgot to mention the important bit, the staff are engaging, knowledgeable and professional.