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Great hotel, near the bus station There are supermarket nearby and the staff who received me the first night was very helpful however on the night I ask for water and they refused to give it to me then they said if I wanted water I needed to buy it. The room is quite small but there's a lot of amenities, tea pot, table, chairs, and so more.

After a 12 hour flight, staying at Moxy was a welcome relief. Check-in was easy and the front desk staff were very welcoming. They explained everything we needed to know so we could enjoy our stay. The room was spacious for a family of 4, it was clean and had everything we needed. Breakfast was amazing. There was a large selection of food and drinks ajd was a great wah to start the day. There is a small gym on the ground floor which is well stocked with a variety of exercise equipment. The theme and decor of the hotel is modern and artistic. Locstion wise, it is easy to get to from Heathrow Airport. Overall, we had a great stay and wished it could have been longer.

The breakfast was good, although the variety was small but it tasted good. The location is also very good, take the picadilly line (blue line) and stand at hounslow central, just 5 minutes walk.

clean, modern, interesting and top equipped room. friendly and attentive staff. I was very surprised and will definitely come back. you can do everything around the corner on foot and the tube is a 3-minute walk away!

A fantastic place for a great location for London and Windsor and surrounding areas

An excellent place to stay walking into the place it smells lovely it shines everywhere it is so clean a great start. The guy who checked us in very nice and polite giving information where to go to in the town. It has a large car park with secured gates which is a big bonus for London. The room Was quite small but OK for one night anymore night a bigger room would be better. The complimentary Water coffee extra was all good, a nice big bed and lovey shower room And toilet. I will defiantly return here it’s a great find in London near Heathrow Airport. I rate as fantastic 👏👏

The room is well-equipped and is about 200 meters away from Heathrow Airport. It is clean. The room is not big. There is a small bed and a double bed. It is suitable for families. The service staff is also very enthusiastic. The WiFi is not connected. However, it is a transit accommodation at the airport, so I don’t care too much! The scenery around the hotel is very good, and there is a small supermarket near the subway station for shopping! The price is also relatively affordable in the vicinity, it is worth recommending!

I need to preface this with: I booked this 2 months ago for 3 people. We arrived via a side door, checked in and told our room is on the second floor. We weren't directed to stairs or a lift, we just had to find out own way. Once we made it up the four flights of stairs, we were greeted by a room with 2 beds.. But there are 3 of us! We immediately call reception to be told that they are looking into it and will call us back. We sit in our first (YES, FIRST) room for 20 minutes before chasing up with the reception staff. We are told that a colleague is on the way, Great! We meet him in the stairwell as we weren't sure he would be able to find us. He advises that there aren't any rooms as they are fully booked. But sir, we booked a triple room, 2 months ago, why was this not accommodated for at the time? He said that they had a potential room in the basement we can look at. We query if there are 3 beds, his response ”just come and look”. Again, we ask: Are there 3 beds though? - ”Come and look, we can get you more blankets if you are happy with it”. Sorry sir, excuse me? He then informs us that we can leave our bags in the HALL WAY. We are not leaving our belongings in the hallway. We go down 6 flights of stairs to the basement to be shown a studio flat with 1 double bed, a single bed in an office and... yes.. you guessed it.. a sofa. Ah, that is why he said he can get us extra blankets. We inform the member of staff that this isn't acceptable. He states that there are no more rooms. We reiterate that we booked this 2 months ago for 3 people and wonder why we haven't been accommodated. We are THEN told there is a room, but the lights don't work. We go in and the lights do work but one of the beds has been slept in, the toilet is dirty and used (as has the shower) and there are hand prints on the ceiling. The wifi also isn't reliable. We ask for 3 pillows - receive 2 (as the beds didn't have pillows). We tell the member of staff that the toilet is dirty and he says - quite flippantly - ”well.. do you want me to come and clean it?” I'm sorry but he should be saying that he WILL come and clean it. The room has obviously been used and not cleaned at all. We are woken up by people walking up and down the corridor banging loudly (We are in the basement remember) and I am pretty sure someone tried to come in, but luckily we locked the door!