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Greeted with a friendly face and directed to reception. It’s a massive hotel old but clean and interesting. Our room 333 over looking the back of the hotel green lawn. The only thing I wasn’t keen on was the tea making facilities, which were polostrine cups like takeaway ones. Maybe from Covid, and the tea milk and sugar in a tied up bag, no tray. But later on we ordered sandwiches from the bar and he said that he could get them to our room if we wanted to rather than wait in the bar for them. That’s when I asked for a real cup and he said that he would send two up with our sandwiches. Nothing is to much trouble, I would and will be staying here again.

This charming hotel was in the ideal spot, in the heart of Harrogate. The staff make the initial great impression, very welcoming, helpful and approachable. The reception, drawing room, dining areas are beautifully decorated and well presented. Soon as you hit the bedroom floors you start to see that it's a little run down, specifically the carpets could do with a replacement and walls could have a refreshed lick of paint. My room on the 1st floor definitely seen better days and the walls are very thin and the lights are on all night in hallway which isn't great and you will be guaranteed a sleepless night unless you're a deep sleeper. They do provide you with ear plugs and cover set for your eyes but it wasn't much helpful in my case unfortunately. The room itself is well equipped with a fan which I appreciated as the rooms get very warm at night and there was no hope in opening the windows. Please clean the bins thoroughly as the limescale on the bathroom bin in room 126 was bit gross. I do hope that there are future plans to redecorate the bedrooms and hallway as this would really lift the hotel to a better standard. Breakfast was great and the menu throughout the day must change regularly as you can only view once you arrive. There is a bar menu and 3 course dining menu. The bar menu is recommended as it has a variety of choice for all types of taste buds. I would come back as overall it did meet my needs, just don't expect that this is a 4star hotel, it's the service and location that make this hotel a good stay.

Perfect Hotel with amazing staff. We have stayed at the hotel for one night in a dinner, bed and breakfast. We have been welcomed by Rebecca and Honor. Both of them helped us with the check in and parking. The room was very well equipped. The menu options for dinner and breakfast were very tasty. On check out we had the pleasure to speak to Taylor and Gerry. Again the check out prices went very smooth. We will be definitely coming back again.

I originally wanted to order Rudding Park, but I have seen the room type and I have been entangled for a long time. I chose West Park and then I was alone in the RP official website. The same 4 stars difference is too much. The suite is very low cost and the restaurant that WP comes with is very expensive. Brunch ate 30+ pounds

Wow! What a perfect stay! From check in to check out. We stopped here for the night to see Jimmy carr at the convention centre which is literally less than 5 mins walk away. Car park on site so that’s ideal. Checked in online the day before and the lady at reception upgraded us when we collected our key to a lovely room! Huge space, extremely clean and very comfy bed. The room overlooked the side road which is very quiet and lovely view seeing the leafy streets. The bathroom and shower was lovely and clean and quite a big space. Tea and coffee and biscuits in the room with sparkling and still water which was a nice touch. Tv In the room also with a safe in the wardrobe. We had breakfast the following Morning which was lovely. Nice pot Of tea and a very hearty full English breakfast which was delicious! Checked out and asked the lady if we Were able to park on the side street while we spent the day in Harrogate town centre and she said we were able to Leave our car in the hotel carpark Which was nice. Would highly recommend and I will definitely stop here again if we come to Harrogate again, which is a very nice place to visit.

This apartment was an absolute gem! So much better than a hotel and less money too! We loved the whole thing. Very clean. Fab comfy bed and a great little flat to stay in with plenty of space and a huge bathroom! Fab location, right in the middle of town, very convenient for the restaurants and the Convention Centre. Only slight issue was we had to park elsewhere, but this was free parking as part of the booking and only a 10 minute walk away. Ideal and we will book again.

Spent a lovely weekend in Harrogate at the Old Swan Hotel. Location is excellent, literally a stone's throw to the city centre. Parking at the hotel is also very good (but extra cost - £10 per night). Our room was an executive suite and seemed slightly tired. It wasn't open plan to the living area which didn't suit us. We would probably book a standard room instead, if we returned. The room was a bit dark, could do with brighter decor or lighting. We felt cleanliness was average at best. The shower (above bath) was very good and the provided toiletries very nice. Provided bathrobes were a bit creased and looked very 'used' and therefore didn't encourage wear. Public rooms, the bar and the grounds of the hotel are lovely. We booked dinner on our first night. The dining room is wonderful and the meals served were very nice, better than many hotel restaurants we've tried. We had breakfast included. Breakfast is taken in the wonderful restaurant. It is a buffet breakfast , including full English and was extremely tasty. Pastries were lovely too. Unfortunately the toaster was very slow and often caused queueing - they need to find a better solution for providing toast. The hotel was very busy and seems to be a popular option in Harrogate. There was also of course that Agatha Christie, mystery vibe going on. The lift at the hotel is too small for a large, busy hotel and didn't give any indication as to which floor it was on. Possibly age of the hotel prevents adding a larger or additional lift ? We enjoyed our weekend stay and felt we got value for money. All the guests we chatted with seemed very happy with the hotel too.