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My wife and I, along with our dog, stayed for one night en route to Scotland. The check in process was swift and efficient and we were allocated a courtyard dog friendly room. The room was clean and the facilities fine for a one night stay. We ventured in the bar for a drink and were served and told we were welcome to sit anywhere in the bar. We stayed in the bar for an evening meal and the meals were very good with large portions and well cooked. I especially loved the home cooked chips which came with the scampi. Drinks were reasonably priced as was the food. After dinner we sat out in the lovely beer garden with more drinks until the temperature dropped. Breakfast the following morning was excellent, with a continental selection and a huge cooked breakfast, Staff were all very friendly throughout our stay and we felt our dog was welcome. All in all, an excellent first visit and I would not hesitate to return if we travel this way in the future.

The room is decorated in a modern style and is clean and tidy. The location is very good, in the service area, next to McDonald's, and there is Costa at the front desk of the hotel. The only thing I'm not satisfied with is that the air conditioner in the room has a constant temperature setting. It's a bit noisy and the temperature is a bit low. The air conditioner is controlled by the front desk. The automatic mode of the air conditioner in the small room keeps blowing cool air. I went to the front desk to adjust it in the middle of the night. The front desk was very nice. Helped adjust the heating mode. But the overall temperature at night is not too high

Comfortable room with king size bed and en-suite with shower. Excellent response to COVID - spotlessly clean with contactless check in and out available. Lovely breakfast well cooked - best breakfast eating out we have had in ages. Excellent coffee. Staff very friendly and helpful - even coped well with a power cut while cooking breakfast. Would heartily recommend - hope to visit again some day.

Visited here for Christmas lunch with the family. I have to say the whole experience was class. Food, service, staff were all exceptional, especially with this being Christmas Day. I would have no hesitation in returning here again. I have to mention the serving staff in particular. Most are quite young but we found their manners, and serving style absolutely brilliant. All smiles and very pleasant and nothing was too much trouble. Hats off to the management for having their staff operate like this. Thank you very much

I rate this place very highly. A very warm welcome as soon as we entered. The room was very comfortably decorated. The bathroom was lovely and the quality of the towels and bed linen was good. The bed and pillows were very comfortable - even for my husband! The breakfast was excellent and the service was friendly. There was nothing more you could want. They even had delicious homemade jam! A really great experience all round.it is possible to walk into Durham centre from here too

I arrived to welcoming, super friendly receptionist and was instantly made to feel at home! Luckily, there were also able to offer me an upgrade on the day to the penthouse (which I would highly recommend booking - its fabulous!). After a 5 hour journey from London, the freestanding bath and delicious hot cooked breakfast in the morning were a great! Thanks to the brilliant chef, June and her lovely colleague Alex. You made this stay very special, relaxing and memorable. I felt fully recharged and rested! This boutique has a really homely feel to it and I would definitely stay again.