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At Norcroft Mark and Paula offer welcoming and comfortable accommodation with a seamless efficiency. Some of furnishings and decor may be a little dated, but they have only been there for 3 months. The rooms are very clean and comfortable and you won't get better value. Mark went above and beyond to accommodate my unpredictable work schedule during my time in Cumbria. On the first night when I arrived late, Paula's homemade muffin was a lovely touch and exactly what I didn't realise I needed. On the day I checked out, I ended up working later than expected, so I messaged Mark to see if they could accommodate me for an extra night. They were full, but late at night and with less than an hour's notice, they prepared a room they don't normally let out. Proper customer service at it's finest! Breakfast is pre-ordered, vegetarian only and served in your room. I did miss my bacon initially, but the breakfast was so delicious that I soon forgot about bacon. Compared to the usual awkward shuffle around a buffet that has been sitting out for ages, I really enjoyed how relaxed and civilised it was to have a freshly cooked breakfast at the table in the comfort of my room. I would not hesitate to recommend Norcroft for a personal, thoughtful and great value place to stay in the Penrith area. Thanks again Mark and Paula for putting up with me with such care!

First impressions were the room was a bit dated & the sliding door into the bathroom was troublesome it would stick and you had to lift it on the runner, the bass were comfy & slept well until the traffic noise work is. The lady on reception when we checked in was friendly & offered advice on parking & if we were familiar with Penrith. The breakfast was great a selection of cereals, juice followed by a very nice full English. We have stayed in nicer rooms in the past but then been served a poor breakfast. Talking with the owner Tony he told us they were gradually updating the rooms we would definitely visit again looking forward to seeing how they are getting on with there plans. We wish them luck.

A very comfortable historic and traditional hotel that ticked all the boxes for our lovely stay in the centre of Penrith. Our room was fine, bed comfy, shower great. Big tick for Elemis shower gel and shampoo dispensers! WiFi worked better in the (large) lounge. There is a car park behind the hotel but short-stay spaces in front of the hotel for unloading. They give you a disk for the one-hour parking and a map to navigate the one way system to end up in the car park right behind. Food was fine and there are also some nice restaurants locally- we liked Gianni and Four and Twenty.

Just had a delicious Sunday lunch here. Staff brilliant,food exceptional. Roast beef, Yorkshire pudding, roast and mashed potatoes. Not just the usual peas and carrots but a medley of roast veg ,red cabbage and mangetout and cabbage in a creamy sauce. Plenty of gravy too. If booking request that you are not at the table opposite the door. Each time door oppend blast of cold air hits you and your food. A bit noisy but otherwise a good lunch out. Great value for money.

What an unexpected find! A really lovely hotel in the centre of Penrith. We had a warm welcome and our room card with a copy of our receipt. Very efficient! The room was large and very clean and the bathroom was brilliant. Tea and coffee facilities. We booked a table for a meal in the evening and it was well cooked and very tasty. The breakfast in the morning was also delicious - would recommend the smoked salmon and scrambled egg. Loads of salmon! The waitress was lovely! The best part of it was the price. Unbelievable good value for money. Would thoroughly recommend.

We really enjoyed our stay at Abbey House. The B&B was lovely and clean and our room was very quiet. The owner also gave us some great recommendations for places to visit for dinner. Our full English Breakfast (included in the price) was excellent too. I highly recommend this B&B to anyone who is thinking of staying in Penrith and it's an excellent choice for anyone wishing to travel to the nearby Lake District.

I am not often short of words but this place and more importantly friendliness has left me feeling so very blessed! From arrival and meeting Ian I knew we had arrived somewhere very special. Ian was just the sort of person you want to meet on arrival, friendly, personable and just a nice bloke! However as he walked us through the beautiful garden , using his horticulture knowledge to explain each plant we asked him about, I’m afraid he was trumped by the lovely Hazel (sorry Ian) what a beautiful soul, she clearly cares so much about this place but also cares so much about people who stay here. You will NEVER get the warm friendly reception from any hotel compared to this! I can’t over emphasise how welcoming. And so to our room. It was so lovely, lacked nothing and was so clean and immaculate. We even had a lounge outside the room. I would honestly say, having been a very well travelled individual for many years, if I had to end up somewhere permanently after all those hotels over so those years this spot would be up there in my top 5!!