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Hi, the best place

Stayed here for family function and had three rooms Staff were really helpful and friendly and gave us adjoining rooms in the extension. These rooms appeared new and were in excellent condition Three minor points The hotel was very busy being half term and the staff were so busy checking in guests that service at the bar was unavoidably slow in the late afternoon The car park is quite large but the harvester opposite is so busy when we got back we had to park at the far end which if you had luggage would be inconvenient.I was able to move the car in the morning Lastly like all expresses the breakfast quality is something of a lottery.on this occasion the coffee were better than usual express standard but bacon and egg were disappointing Generally however well above average for this brand

Beautiful hotel in a great location next to the park, restaurants and bars. We arrived early and the staff said they had no rooms available to check into yet. We know this wasn't true, as there were rooms available to book the day before and on the day still available. Not sure why they can't accommodate a slightly earlier check in to help guests. It's a very big hotel so we know the hotel wasn't fully booked mid week. They also asked for a £50 deposit which we have never been asked for before when checking into a hotel. We then realised the next they gave us a Signature room when we had paid for a Signature Plus room. We had paid extra for a higher floor room with the extras which we didn't get. The room was beautiful and comfy nether the less and the hotel staff were apologetic in letting us know it was the fault of Trip sending them the wrong information. After returning Trip did follow this up and credit us some trip coins to apologies. We had a drink in the sky bar, but for us it felt very open and cold. It had a bit of airport lounge feel to it more than a bar. The views were great and I'm sure dinner there would be lovely in the restaurant area. Apart from the few hiccups we did really like this hotel with the location, comfy rooms and great views! We will definitely stay again.

This hotel is absolutely amazing and the staff are just out of this world incredible! I have now stayed many times here and will keep going back! The manager is an absolute diamond guy and has all of my respect for how wonderful and accommodating he is. Nothing is ever too much to ask! Couldn’t recommend this place more. The last time I was there I managed to get a beautiful view of the moon from the balcony

Excellent stay! Staff were very friendly from being greeted on our arrival by Mandy to breakfast where Karen was a delight to evenings in the lounge where Bo was very pleasant there were many others sorry to not include. Nice cool rooms. Stones throw from the shopping area. The lounge was nice to sit in the evening and have some food and drinks. The breakfast was amazing, lots on offer and all tasty. The health club was great didn’t go in the pool but went in the gym and steam room and enjoyed it and the bloke who was working In there sorry didn’t get a name was very helpful and friendly. Even being so close to a busy road there was no noise (room 233). Couldn’t get the TV to work but I wasn’t there to watch TV so this wasn’t a big deal. Overall was very happy with the stay and will definitely be back next time I’m that way. Couldn’t fault it thank you.

The location for me was perfect as I needed to be close to the hospital. It’s also close to bus stops into the centre and with a car you can reach destinations around the city fast. The room is as shown in photos and is very well equipped for a hotel of this category. The wine glasses and tumblers chilling in the fridge were welcome! I found the room to be very clean and well kept. There was good storage, plenty of sockets including a couple of USB ports which is handy.The views of the marina were very nice and added character. The people I met whilst staying were friendly and helpful. Overall I enjoyed my stay and had two good nights rest. I’d certainly book there again.

Staff are friendly and the hotel is very cozy, suitable for cool kids! There’s a big supermarket across the street running until 23.00 and there are many restaurants around. Breakfast is very good! Super good value for money if you’re travelling for work there.