Best Campbell Park Hotels

Double charged the room

Hi, the best place

After a rocky start, the staff, especially Chloe, really went above and beyond to sort things and make our staff great. We will definitely be going back

Beautiful hotel in a great location next to the park, restaurants and bars. We arrived early and the staff said they had no rooms available to check into yet. We know this wasn't true, as there were rooms available to book the day before and on the day still available. Not sure why they can't accommodate a slightly earlier check in to help guests. It's a very big hotel so we know the hotel wasn't fully booked mid week. They also asked for a £50 deposit which we have never been asked for before when checking into a hotel. We then realised the next they gave us a Signature room when we had paid for a Signature Plus room. We had paid extra for a higher floor room with the extras which we didn't get. The room was beautiful and comfy nether the less and the hotel staff were apologetic in letting us know it was the fault of Trip sending them the wrong information. After returning Trip did follow this up and credit us some trip coins to apologies. We had a drink in the sky bar, but for us it felt very open and cold. It had a bit of airport lounge feel to it more than a bar. The views were great and I'm sure dinner there would be lovely in the restaurant area. Apart from the few hiccups we did really like this hotel with the location, comfy rooms and great views! We will definitely stay again.

Lovely view of the lake, much prefer not having a crappy breakfast included in the price, room was spotless, nice shower, decent desk/workspace. Two minor negatives: the TV was teeny tiny and the placement of it really affected the work space when set up with a laptop, mouse etc. Secondly there was a pretty unpleasant smell at the top of the stairs like stale fish. That's nitpicking though, it was an absolutely lovely stay and I would definitely recommend it to anyone.

Disappointed as we have been a big fan of the Holiday Inn in CMK. The standard room is very standard. For the price we paid, we got a very small room and bed. The amenities are basic for a 4 star holiday. You have to ask for items which are not in the room and limited in what they provided. The AC did not work and was provided with an electric heater. The bed spread is too big for the bed that they tuck it in making it difficult to pull the quilt over you at night. There was a finger nail and hair found in the room. No extractor fan in the bathroom and the shower pressure was poor. I’m guessing our room was on a stairwell or basement because it was extremely cold in the bathroom. However, the location was central but best to park the car around the side of the hotel. The fee to park for the day was £5.40 compared to £15 in the hotel car park. The swimming pool area is in desperate need of renovation and the changing area is unclean. The breakfast is decent but is it worth £17.95 compared to the same breakfast in nearby restaurants for under £7 our answer is no. The waitresses were friendly and helpful especially Freda and Karen. Compared to the many 4 star hotels we have stayed in, this hotel is not worthy of 4 stars.