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We went for spa usage and facilities and was disappointed to find out swimming pool and spa were closed on Saturday @ 7pm. We then went around 8am on sunday only for one third of the swimming pool being closed for a few children’s swim class. The pool was already pretty small and it wasn’t as calm or relaxing any more as children were splashing etc. it’s a shame but I think the hotel needs to really allow longer hours for people to enjoy a more relaxed time in swimming pool for longer hours.

Very spacious and clean room, nice toiletries in the bathroom, breakfast had a nice variety of options including a hot breakfast

Lovely room and did everything it needed to. I had difficulty using the card to get into the room because I don’t think it was working (it could’ve also been me being stupid tho haha) but I asked reception and he was happy to come and help. Location isn’t great but they don’t have control over that. Otherwise great room and definitely recommend.

The hotel is a very beautiful manor in the suburbs about 10km from Cambridge. There should be cows and sheep on the grassland in summer. I was attracted by other people's beautiful pictures when I made the reservation. After I checked in, I found it was really good, but I had to drive by myself and check in for free. The room was remodeled from the original dormitory, not quite but adequate, no air conditioning, slightly colder, breakfast quality is good, the environment is first-rate, it is recommended

I had an absolutely remarkable experience. From the moment I stepped into the elegant lobby, I was greeted by warm smiles and a genuine sense of hospitality that lasted throughout my entire stay. The ambiance was nothing short of enchanting. The tastefully designed interiors exuded a sense of sophistication and tranquility, creating the perfect atmosphere for relaxation. My room was spacious and was meticulously clean and beautifully appointed. The comfortable bed and luxurious amenities ensured a blissful night's sleep. One aspect that truly set this aparthotel apart was its exceptional staff. Every interaction was met with impeccable service and attention to detail. Furthermore, the aparthotel's facilities were top-notch. The well-equipped gym offered a range of rejuvenating activities, allowing me to unwind and indulge in self-care. In conclusion, my stay was nothing short of extraordinary. Impeccable service, breathtaking surroundings, and attention to detail made it an unforgettable experience. I would highly recommend this aparthotel to anyone seeking a truly exceptional stay in Cambridge.

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.