Best Butetown Hotels

This hotel has a great location with the rooms being very neat and tidy, if a touch out of date. Being only a 5-10 minute walk to the centre of town and a 15-20 minute walk to Cardiff Bay is near perfect. However during my stay, the pool was closed for renovation, one of the lifts was out of service and there appeared to be a large number of long term guests that require security guards on site at night in addition to having to lock in your breakfast time ahead of schedule.

The hotel was lovely and clean and the room was just what we needed after a long day of travelling. It would have been nicer if we had a bath In the room but that is just personal preference. It was clean and tidy and we had tea and coffee making facilities in the room. We were only a twenty minute walk from town a perfect distance to walk into town and walk back safely the route is well lit and pretty straight forward. The breakfast was fantastic and it is served overlooking the bay so a lovely morning view. The breakfast was buffet and we had multiple trips up and down to enjoy all the food. Our favourite was the pancake machine with the strawberry jam it was delicious.

My mum and I had a wonderful time staying here! We were given adjoining rooms and it was so lovely to be able to pop in and see each other, whilst also having our own lovely space to stay in! It was a great location, had more than we even thought we needed but it made the visit so comfortable and nice for us!

Everything was on our expectations from 3 star. Room size was spacious. Kids can stay free. Breakfast was served fresh and everything available as per needed. Location was central which helped us reaching to main attractions easily. I would recommend.

The most relaxing stay! Was greeted on reception by Tricia who was wonderful, as it was my wife and I’s first wedding anniversary she gave us a couple of complimentary drinks vouchers which was a lovely touch. The room was beautiful, very clean. The only minor fault to point out was there was a glass which still had lipstick on it, not a huge deal to us though. The pool/jacuzzi were lovely and weren’t overly busy even at 6pm. Would’ve happily stayed in the pool all day! We had food in the restaurant in the evening which again, we couldn’t fault. Krish made the most beautiful margaritas that were up there with the best I’ve ever had! Service was great and there wasn’t a wait for anything. Thoroughly enjoyed our stay and we can’t wait to come back. The staff are an absolute credit to the company and hotel!

Convenient location for both the train station and city centre. Walking distance to the castle and other tourist attractions. I got unlucky with pricing since I was unknowingly there during university graduations, so the price I paid definitely wasn't worth it, but their regular pricing seems fair.

Everything about this booking experience and stay has been amazing. From the initial queries to checking in, the staff were so incredibly helpful. When we checked in, we were upgraded for free to a much larger room which looked amazing. We paid for breakfast for 2 of the mornings we stayed and were treated to a buffet of all of the usual delicious breakfast options you would expect. Quickly served tea with a smile, all of the staff were friendly, polite and helpful. Each time we interacted with any of the staff, they were nothing but kind and informative, absolutely no complaints about them whatsoever! They really made us feel welcome and special every day. We have already decided we will be coming back soon! The room itself was spacious and comfortable. The room was an Executive Room, with complimentary tea and coffee. Plenty of towels and amenities. The king size bed was so soft we almost didn't get out of bed. The hotel itself is so close to the train station that we were happy to walk. It was also close to so many restaurants and shops so we were never too far from anything. The only downsides I would say is that there was a strange red stain on the curtain rail, which I imagine is hard to clean! Out of everything, that was the only issue we ever came across, quite minor and did not impact our stay.