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Friendly staff & central location. Parking included, that is where the 1* star ends. Room 4 deeply unpleasant with the smell of smoke. All windows open upon arrival, clearly trying to air the room. Several deep cleans would be ambitious to get rid of the smell. Waking up throughout the night feeling sick from it. Good job I had my asthma inhaler with me. My wife and I only had one tea mug between us and one glass to share for water. The kettle we didn't use until the morning when I flicked the lid there was brown flakes inside. Rinsed it a few times, made a cup and decided to leave it. No bin provided in the room. Upon arrival there was only half a toilet roll provided. So one of us had to wait. Signage- in case of fire please leave immediately notified if the alarm sounds its a continuous sound. There is NO building/evacuation map on the internal door as there should be legally, in any guest room of where the assembly point is . Not sure if the door to the room was a fire rated door. Was too light and may cause a fire to spread quicker. Smoke alarm in room. With the smell of smoke in this room I question if its connected. Bed was soft. Too soft, poor sleep. We were visiting friends out in Bromley for a birthday & all we wanted was a room that was clean and had the basics, enough toilet roll, a cup and glass each, clean kettle and bin. This hotel has heaps of great potential and staff are friendly. All it needs is the basics. Get rid of the 1980s duvet too! The rest of the decor. OK Chose to eat out for breakfast as felt not clean enough and just wanted to leave. Hope the hotel can resolve all of the above would love them to succeed.

Beautiful hotel located in centre of Bromley. Easy access via remote key 🔑 to both hotel and room! Lovely touch with GHD hairdryer and straightener! Only downside is the parking is a walk away in a public carpark .. late night returning to hotel solo would be a concern! Fabulous restaurant/bar attached is Dorothy and Waller unfortunately breakfast not available Monday/Tuesday

Absolutely loved the location and will definitely return. The service and attention to detail from the reception team especially is 10/10. Certain areas of the hotel need refurbishing - even if just a lick of paint for now as they aren't in line with the rest of the hotel. The room was small but practical and unfortunately didn't have the best of views but that's not an issue. I felt comfortable and safe during my stay. Had a minor issue with the air con unit which is very dated and didn't match the aesthetic of a modern and refurbished room which looks very appealing. Overall, would be very happy to visit again especially during the summer and try out their dinner menu.

Wonderful palace in good area

Was ok location great Wasn’t the cleanest But was nice enough Would stay again

We stayed at the Crown for two nights when attending an event at Brands Hatch which is an easy 20 min drive away. The room was comfortable and in good condition. The inn is set in a leafy residential area and is very quiet. The food at dinner and breakfast was very good with attentive staff who were very efficient, a lot of them having worked there for many years. We would particularly mention the acting manager, Liam, and Theresa who served us at breakfast. we would have no hesitation in staying at the inn again if we were coming to Chislehurst again.

I loved everything about my time at this hostel, so many huge common spaces to relax in, the bed was fantastic, the ensuite bathroom was fantastic, the additional facilities were fantastic and of course the people were fantastic!! Everything was chef's kiss 🤌 I never ever write reviews, but this hostel is totally worth one! 100% will rebook here if I visit London again :)

This is our second time staying here. Very convenient for the station and travel to central London. Our room was a double at the front. It’s was very nice, spotless clean, comfortable mattress and excellent bedding. Lovely bathroom with all toiletries. Just a few little negatives for me - there is no hairdryer which was a bit of a pain. The curtains were just a little bit short on width and with the Xmas lights outside are window and facing to the main street made the room lighter. These things wouldn’t stop me from staying here again- I definitely recommend it.