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Absolutely loved the room, bathroom was gorgeous, big tv, bed was comfy, AC was great and even had a fridge The toilet seat didn't fit the toilet correctly, mentioned it to reception who said they will look into it The shower was amazing, in fact I didn't want to get out of it. We went down for dinner on the Saturday night and this is where it let us down a bit. The food was lovely however when I went up to the bar to order the lady both times looked at her watch and said that the kitchen closes at 8.30pm. I went up both times way before them. To be honest I felt like I was an inconvenience. There was a party on and it felt like we wasn't as important as them so felt a bit uncomfortable. Breakfast the next morning was fantastic- plenty of choice. Left feeling full up. Didn't use the leisure facilities but did go for a look, gym looked good as did the pool (Pity there wasn't a jacuzzi but not a deal breaker). Plan on returning so will use the pool and gym then.

Good points- Lisa front of house team is a wonderful asset to you, together with the two ladies from the restaurant (sorry didn't get your names). Bad points - outweigh the good sadly. Room was filthy, sheets had the appearance of been slept in and had blood on them. The sofa bed which wasn't made up when we arrived (quickly sorted by Lisa) the mattress protector was soiled. Given these couple of things we glanced at the floor to find that the carpet hadn't seen a vacuum for a while and the previous guests had obviously enjoyed some bombay mix and a couple of chocolate bars as their bits and wrappers were left by the bed. Note this wasn't UNDER the bed, we weren't brave enough for that it was simply next to it. It also appeared the previous guests had made off with the shower gel and spoons. To top off our frightful stay where the dirty linen from all the rooms had been thrown down the stairs the following day we were welcomed by a cockroach scuttling off for it's meal, we nearly stopped it to tell it our room number if it fancied a snack on the carpet buffet in our room. We were promised the room would be deep cleaned the following day and yes the sheets were clean and towels fab but the carpet obviously was a bit too hard for them. To say holiday inn pride themselves on their cleanliness is beyond a joke. It made our stay there very unpleasant and stressful. We were not offered another room as they were fully booked.

Attended a relative’s birthday celebration here in the function room, staying overnight in one of the rooms above. From the moment we arrived in the afternoon and checked in we could not fault a thing. We had a few drinks in the restaurant area and nothing was too much trouble for the staff. The party was a real success with plenty of exquisite buffet food . The room had its own bar and the staff were brilliant. Our bedroom and en-suite were a good size, clean and in good condition. The bed was very comfortable and considering the restaurant is situated on a busy road, had a brilliant night’s sleep. The full English breakfast the next morning was again excellent and the service was great. Highly recommend

We came to Colchester to celebrate our friend's 80th birthday and so glad that we chose the Colchester Boutique Hotel. A beautiful Listed building which has been tastefully converted from Solicitors Offices and in a perfect location in walking distance to the local historic attractions, shops and restaurants. Free car parking a real bonus. A very friendly and professional team who made our stay memorable. Also we enjoyed the continental breakfast with such a great selection. We'll be back.

First thing I noticed was the excellent friendly service at the front counter. This service continued at breakfast the next morning, which was very nice - it was a menu-style breakfast where you order a breakfast you would like. Breakfast with salmon had a small supplement. The room was mostly okay, although there were some stains on the bedsheet. Inclusion of earplugs was a nice touch as it is on the main road - I happen to like the city noise, but ended up using them to block out the noise of the fan (there is no air conditioning). The bathroom had nice toiletries although we noticed that the cold tap ran hot for quite a while before it got cold. Overall the stay was fine, but with lots of hotels available in Colchester it wouldn’t be my first pick to return.

Great hotel with a lot of history to it, and as such a very nice place to stay at. Friendly and approachable staff. Unfortunately, I had booked two rooms without adequate facilities; one room did not have hot water and the other had a malfunctioning shower. Could have been bad luck, and I suspect the hotel management to be able to fix this issue.

The hotel is very njice a reward. The lkxation is from.the station a taxu or a bus . A hotel.aervice busses for this area . The polution leverls are falling rapiduly and helping the staff stay.qirh tje plans ia to uae feet cover s i have golashes palatix then off my boota and on theae over my socks.. or slippers or a hosue shoe ..like a indoor trainers or shoe fpr sports. The carpest are tp be kept but if the customera kwpw tjis bargin the staff can have many many pther taaka compelted within health and safety. The only.fripe.is thd insiatance to use the swivel sink block.. i loke wpaom salts this brings that watwr alkine ovwr and it sets off a magnet. Or similar the water in side the human needs this and the bathing water but the plumbing is hoinf to readjuat as nearly all hotels haev this ambitons . No..the locak qarwr is x the remplate for the xuater.ia this a cuatomer not.aeen this wull be able to adjusr quickly vontrol as qe mocw aqay form cars ia really to be leas not.an.increase in items and chemstry that locka any communty to np peeamnaetly . Often the reqqrdes are vwry much xomung fprm diggixult places and that comtrol.is.mpt.educated to.xeo or staff. So leaa contrill average and stay woth rje lpcatoon amd somplyfy morw local.cumstipwmmrs.and asude burroghs pr sat welsh scittosch amd london . Its obwr subsxribes in want . I.adopt.now a sjorter saty tp enable other cuatomers tp.access the rooms . If i clean as i did jaut prior that ment rhat cuatomer.was i trpubel.as maybe the jotel so.lendong ina hand..oftem.mistalws ..the car though is the great no.money and that needs away from there and i tp wages for every satff say time.and captial rewards not a money valuation of tjis is th3 riaw. The bokt has two functions one iup thwie ****s and the pthw rup yiur ****splus leaving and anothe rarrivung sunable to see the history sp rebegin the car gies all hail a bus . Hello

Absolutely wonderful hotel all round. The room and balcony exceeded my expectations, and really pleased me, and my standards are very high and I submitted some specific requests. Top floor, room 904, advised now this one and 910 very popular. Both the room and balcony a really nice size too. Lovely facilities. Nice view of Colchester castle etc. Nice communal areas. The George hotel communal areas are wonderful too and lovely breakfast, great choice, beautifully cooked, and I requested to sit elsewhere as so many beautiful options, and for me generally and as need my own space, and peace as much as possible, and am still very aware re.COVID-19, I eventually arranged to sit in the lovely courtyard. Too busy and noisy for me in the main restaurant. Exemplary staff. I also really liked the fact that you could switch the bathroom ventilator off, otherwise it comes on when you put the light on. Of course one should always switch it on when using the shower and keep it on briefly afterwards. My first Surya experience. Sublime.