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We recently returned from our third visit to Clandeboye Lodge in the last twelve months. As with the previous times it was immensely enjoyable and relaxing. No other hotel we have stayed in has the same atmosphere of warmth and friendliness. All the staff - from Sarah, Claire and Maggie in reception to Ryan, Shana and others in the restaurant and bar - are exceptional. All needs and requests are catered for with genuine enthusiasm and concern for your well-being. The open plan lounge, restaurant and bar areas provide numerous corners for relaxing during the day and before and after meals. We have never seen this achieved to such good effect anywhere else. Bedrooms are tastefully decorated and very quiet. The latter being something the Clandeboye pays great attention to. The food is also exceptional. We will write a separate review on this. Our love of Clandeboye is also shared by our extended family. So much so that we have a WhatsApp group called ‘We love the Clandeboye’ ! The Clandeboye’s byline is ‘A place apart’. This it most surely is! We look forward to our next visit!

Had a cheap and cheerful wee night away to celebrate our belated anniversary! Was £49.50 pp - an absolute steal for a perfectly fine wee room and very decent and filling breakfast! We chose to also dine that evening in Le Winters - my Husband had the lamb,I'd the duck,we both had lemon cheesecake too & all of this was to die for! So rich and tasty! Heading to my friends in Ards to stay for a week on Tue and will definitely be calling in for grub- I seen that kids eat free if an adult eats too!! Looking forward to it! Thank you to the hotel and restaurant staff! Ps this hotel is unbelievably handy to the shopping centre and Ards Blair Mayne Spa if you fancy any retail therapy or relaxing!! I did both!!

Now I will hold my hands up and say that maybe our expectations were high. But this is the revered 5 star Culloden hotel. So I feel that anyone spending the money to stay here has a right to high expectations. I've also stayed in a couple of the Hastings group hotels and got married in one, none of which were 5 star so I thought this would blow my mind. There was a mix of fab and not so fab. It can't be denied that the grounds and the hotel itself are both stunning. Opulent, elegant, tasteful. Everything is heavy and expensive. Even the throw on the bottom of the bed weighed a ton. Comfy bed, good shower, nice welcome treat for my friend for her birthday, beautiful wine glasses supplied in room and lovely toiletries for use. Robes and slippers for the spa were a bonus. Friendly staff throughout, polite and professional. Everything that we seen spoke to class and style. However..... On arrival when I mentioned I booked dinner in the Cultra Inn I was not informed that concierge could take us there nor told which path to follow so we set off in heels and went the wrong way. Only when we seen the Hastings van did we realise we could get a lift. The deputy manager was a lovely man, brought us down and back. I had also tried to call reception to ask for the dinner to be pushed back a half hour as you can't get through to Cultra Inn on the telephone. I called reception 5 times and waited for an age to be answered then when we arrived my name wasn't booked, even though I originally booked online and had the email as proof. On arrival I also requested a fridge. An hour later still no fridge, but when my friend arrived a lovely guy called Henry brought her to our room and went to hand carry a small fridge to our room for us. The pelmet on the windows was black with what looked like mould that someone had tried to clean off. And the duvet on the large bed didn't fit the whole width so at 2 am my friend called reception 3 times for another duvet and waited 40 min in total then had one delivered with a cover for her to put on herself. We lost sleep waiting on this. We went to the Lough bar on 2 occasions and despite lots of staff milling around (the first time there was only a handful of guests) we waited and waited to order. Even after requesting to order staff walked away and didn't come for nearly 10 min. The 'jazz' singer was monotone and a bit boring. Kept taking the mic away from his mouth and could have sang with more pizazz. I realise this is very fussy, I just love live music and he fell short. The jacuzzi / hot tub in the spa had something red in the bubbles that looked like blood so we got out and didn't go back in. Food was really good in Cultra Inn but again more waiting. A girl with short hair and tattoos greeted us and she was lovely. After our mains we waited 30 mins and had to request that plates be taken and to see dessert menu. We didn't take dessert in the end so asked for the bill. Cheapest bottle of wine was

My son and his fiancé got Married last Thursday at Rayanne House and from start to finish the day was just perfect. Bernie and every member of staff were outstanding. The ceremony was outside and the space was beautifully decorated. The food and wine and cocktails just perfect and the bedrooms all different and so comfortable. Breakfast next morning once again was so good with loads of choice I would highly recommend.