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What an excellent hotel. It was warm, clean, comfortable and the bed was divine. Also there was hardly any sound, it was so well sound proofed. I have to give special mention to the staff; whoever does the recruiting does it really well! We arrived around 20.00hrs at night and were greeted by Jordin and Lilly on reception. They were just wonderful, it was such a charming greeting, so friendly, warm and welcoming. We ate at the hotel as we were late and the lady on the bar was also lovely, sadly, I never got her name. It had been a long stressful day for us and the warm welcome and comfort was greatly appreciated. I don't think that I have ever been to a hotel that had such incredible staff, it really is 5* service. I would not fail to recommend this place to anyone and think it really good value for money. Thanks ladies for making our stay so special xxx

Stayed there for one night, reason: business trip -Wifi: 0/5 wasn't working -Cleanness: 3,5/5, could be better but bathroom smelled bad -Reception: 5/5 -Breakfast: 4/5, for a 3-star hotel Recommended if you are visiting the neighborhood cities of Lyon, next to the airport 15 min by taxi, but if you are visiting Lyon better to have other options in the center.

The bed is comfortable and the cousins are soft. The hotel is located just next to the motorway, but the double turn avoids car noise.

The guy in charge of the night shift (Eliman or something like this?) can teach hotels around Lyon how to manage walk-in clients. He is excellent and talked me into booking his facility when my plane was cancelled. Rarely saw such customer attention. This was the opportunity to discover the hotel and the location. Excellent bedding quality and bathroom amenities. Highly recommended.

À fuir!!! Hôtel sale, non sécurité, chambre avec odeur suspect. Volet HS , un ventilo HS car pas de Clim, tache marron dans les toilettes, beurk…. Télé aussi grande que mon smartphone, la dame de l’accueil avec qqes mots de français vous fait comprendre qu’on est trop exigeant… mdr…. JAMAIS VU ÇA ! Parking non secu dans un quartier mouvementé ( vu devant hôtel une personne en gilet par balle!) Trois étoiles !!!?! Je pense qu’il va falloir faire des contrôles … Ne pas y aller !

The surrounding environment of the hotel is relatively quiet, and the entrance is marked with 4 stars. The room condition was okay, clean, tidy and comfortable. The front desk is friendly and communicates in English smoothly. The prices of the food in the hotel restaurant are relatively expensive. We went to the nearby 3 Brasseurs to eat, which was much more affordable. I paid a deposit of 200 euros with my China Merchants Bank card for two rooms, but the text message showed that it was for consumption, not pre-authorization. I don’t know what happened.

Très correct pour le prix chambre simple mais propre Moquette à changer Bon lit Bon petit déjeuner Chambre calme Il faut un peu d’habitude pour avoir la clef et le code Rien a rajouter 200 caractères c’est trop !!!!!!!!!!!!!!!!!!!!!!!!!!!

Novotel is supposed to be a 4* hotel, it's one notch below Sofitel in the Accor portfolio. Yet this hotel leaves a lot to be desired, and it is a far cry from 4 stars. Here is a summary of what we put up with over a 3 night span: - They never made our room, even though we put the sign outside, and I personally spoke with the chamber maids, and asked them to do it. - The door's don't close, they get trapped on the carpet; so, unlike other hotels, where you exit the room, and the door closes behind you, here you need to make sure you pull it - Safe box not working - Mini fridge not working - Not enough power sockets near the bed to charge devices - Only one person at the front desk looking after 2 hotels is by far inadequate, there was usually a line of people having concerns at all times. - Food in the restaurant is average at best... THIS IS FRANCE FOR CRYING OUT LOUD... FOOD IS YOUR THING! - The bar is not sufficiently assorted - The breakfast buffet is a joke. The only way to have eggs is scrambled and reheated in a microwave All in all... not a good experience. If you can... stay somewhere else