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When we arrive in our room we find many mosquitoes at the ceiling in the corners. Some mosquitoes are even dead stuck in spiders. Others fall on the desk and on the edge of the lavabo. I return to the reception to prevent them and ask them to find a solution. The hotel is complete. We can't change your room. We're going to go up cleaning. While this time, go back with your luggage in the breakfast room. ”It's 22:00, we're tired of the long journey in car, but we obey. We are waiting for more than 10 minutes during which we watch some furnishes walking at the breakfast buffet that we prepaid for the next morning for 3 people .... If we had known .... When we went back to the room the mosquitoes quickly appeared at the same places. I took photos and filmed. Some even fell on the bed's overlap, or my daughter had to sleep and in our gobelets. No special attention from the hotel for the damage suffered despite our comments. No responsibility to whom we will address despite our request. We paid € 88 for 2 adults and one child. We will never return there

A beautiful family run hotel in a stunning location. The staff were extremely helpful and the room was delightful. We stayed in the Regency room which was on the ground floor and overlooked the restaurant just across the road. I was a little disappointed that there was no view of the river as I had booked a 'superior' double, but the four poster bed and tea making facilities made up for it! The room was clean and spacious and the bed very comfortable with more pillows in the wardrobe if needed, Good air conditioning and no noise from the road if you keep the windows closed. Parking is a little problematic if you arrive in the middle of the day when the restaurants across the road are serving lunch. We had to walk quite a way with our luggage. The staff are always on hand first thing in the morning, whilst breakfast is being served, and then again for a couple of hours in the afternoon when they are checking in new guests which means there are a lot of hours when the front door is locked (but you do have a key). There is no outside seating at all but we found lots of nice benches alongside the river when we needed some evening air. The main downside of this hotel: we would have liked a fridge in the room and there was very little choice at breakfast.

Fantastic front desk and servers in the bar. I have a gluten intolerance and a nut allergy and they were able to recommend some appetizers with wine as we overlooked the vineyards and sunset. Hotel is in a great location down the hill from the old town of Sancerre. Breakfast was OK, but with no real gluten options so I skipped at the second day, It’s an additional cost. The upgraded room overlooking the vineyards was beautiful. The hotel is clean and the parking is nearby, but it is public and our car was hit overnight.