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Stayed over for one night and everything was more than satisfactory for the price we paid (online and in advance). Although situated on the edge of the village next to the main Rennes - St Malo road once inside the room you couldn't hear the noise with the windows shut (also windows had shutters), the motel style rooms had a separate door once you went through the main door so we found the room snug and warm. We liked the tea and coffee making facility and that the bathroom came with a bath and shower. Also liked that the fact that the parking was gated (gates closed at 23.00) and that the wifi worked well. Beds were very comfortable and we slept well. It was a short 8/9 minute to walk in to the centre of the pretty village.

The young lady on the reception was lovely and helpful. The location is great within a lovely area.

I have always thought of Ibis Hotels as being quite basic and not somewhere we would want to stay but due to a late ferry this hotel seemed a good location for one night. I stand corrected this hotel exceeded my expectations. Axel on reception could not do enough for us and made checking in and and settling in with a drink extremely easy, despite the fact he had a lot of other guests checking in at the same time. He is a credit to Ibis for his efficiency and good humour. Our room was comfortable and had everything we needed for a night's stay. Breakfast was plentiful and good value for money with smiling helpful staff. We will most certainly stay here again.

I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul