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personnel très agréable, que ce soit au petit-déjeuner ou tard le soir quand on vient demander une carte d'accès oubliée dans la chambre... Matelas d'un bon confort, même pour mon dos fragile. Colonne de douche de qualité aux jets bien toniques : impeccable pour se réveiller le matin ou se remettre d'une journée bien chargée. Chambre d'une propreté impeccable et bien insonorisée : alors qu'on était du côté de l'autoroute, on n'a pas entendu une seule voiture pendant les trois nuits. Le plus dans la chambre, à mon avis : la lampe d'architecte sur le bureau, qui permet de travailler à l'ordinateur avec un bon éclairage dirigé. Les plats proposés sont variés, bons, chauds et sans chichi. Lors de ce séjour, le buffet proposait aussi bien du cabillaud sauce aneth que de la racliflette : un grand écart sympathique. Vu les tarifs des plats, il est inutile de manger dans une grande cafétaria du centre commercial à deux pas : on reste sur place et on se régale. Au niveau du petit déjeuner, mention très bien pour le pain ++++ Le gros pain à couper m'a manqué quand on est rentré à la maison. Le seul point noir pour mon mari et moi : la musique lancinante et fort désagréable dans le restaurant. La diffusion d'une radio avec de la ”vraie” musique serait appropriée. Ou alors : pas de musique du tout ! Mais surtout pas cette musique. Quand il y a du monde dans le resto, on oublie ce ”bruit”, mais quand on est quasi seul, cette musique donne juste envie de zapper l'expresso en fin de repas et de regagner la chambre. C'est vraiment dommage car c'est bien le seul point noir.

Very good for nights of passing, strong warmness no possibility to air at night. Some noisy customers at night up to 23:30. Remember the law. Otherwise everything is okay. To do again later, with the family.

A small but decent hotel, located in the centre of Valenciennes directly opposite the main railway station. The staff were welcoming and helpful, and dealt with everything I needed. The breakfast was a typical goo French affair - a buffet of fresh pastries, bread & cheese, plus a few cooked items, juice and of course coffee! There is no evening restaurant but that's not a problem as there are several good places nearby. The room was pretty normal, clean, the layout a bit differnt to the standard modern style, but that's the nature of an older building. The bathroom was a 'wet room' with shower, WC and sink in one space which is not ideal as the floor becomes wet all the way across and can be slippery (and there is no cover to the toilet paper). It took a little more effort than usual to dry enough floor to access the sink and toilet after showering. The desk was smaller than I'd like when working, and unfortunately had a microwave occupying most of the the space - which I had to unplug and move to a corner of the floor so I could use the desk. Other than these two minor oddities, a pretty good stay, certainly comfortable for a couple of nights on a business trip.

The location of the hotel is quite good, just a few dozen meters across the train station. The city is small, the hotel is about 20 minutes walk to the city center, and there are many restaurants nearby. The hotel room is large in Europe and France, and the price is higher. The suite I stayed in was a bit pleasantly surprised. For travelers who stay for a short day or two, this is a good choice.

I wanted to love this place! I wouldn’t have traveled to the middle of nowhere had I thought I would have had un unsatisfactory visit. My expectation was to have a relaxing spa weekend. I went directly to the spa for my first service after check in. The staff were very warm and friendly but I was very disappointed with the facial. I paid 110€ basically for mud to sit and dry on my face for an hour. No shoulder massage during. After the spa was dinner time. I emailed 4 days before my arrival for a reservation. I was told to wait 30 min when I arrived there was only one other table. The food was another disappointment but based on other reviews I read this wasn’t a big surprise. I started with a cold eggplant parmigiana really lacking flavor, the pasta was a heavy butter sauce overly salty. Well, time for a good nights rest. I tuck into my suit which I paid to for an upgrade. The bed was too firm for my backs liking. I woke the next day with a painful back I thought I would go to the spa for a massage but based on the previous day thought I would be left with another disappointment. I decided to call it quits and check out early. As a compensation to not leave I was offered a complimentary cheese board. I really didn’t feel like stuffing myself with cheese after this disappointing stay so I left the cheese behind packed my bags and headed out of town. Overall, the hotel has potential to be great. The renovations were beautifully done. Perhaps lacking a bit of soul with the decorations but with proper management and design a well trained spa team it could be great. Wish you the best but this time was a big flop.