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It was a room with a view of Mont Saint Michel from the window. The room was nice with a red wall. However, a lot of small insects and flies entered the room.

The staff was overworked and so difficult to find when needed. It took 15 minutes to find the actual hotel because they closed its primary entrance and redirected entry through one of its partner hotels. After walking around and around and being ignored by a number of the staff, we then had to wait for over 40 minutes for someone to appear at reception to check in. To be fair, once the staff did show up, there were several nice individuals, but I think they were extremely overworked. Because it was so late we opted to eat in one of their restaurants and had the same issue, waiting almost 40 minutes to order and then even longer for the meal to be served. When finally we checked in, to get to the room, one had take our bags we had just brought up back down the stairs, leave the building, mount a second larger stair, walk around the back of the building, go down two flights of stairs, enter another door and then up two more flights of very narrow, circular stairs with all our bags. We were offered no help from the staff. I'm pretty sturdy but still, this was a lot of work. If you're older, I'd say this is just not possible. When we got to the room, it was very tight. I like small spaces, but this was extreme, especially for the price. For my wife to get to the bathroom at night, it was impossible to do without bumping into me and waking me up. The seagulls roosting on the roof right outside the window were insane and did not stop squalling until 2-3 in the morning, and then up again around 5 in the morning. I could have tolerated some of this, but for the price, it was just too much. St. Michel is a spectacular place but so thick with tourists it becomes almost impossible to appreciate. The food is horrible everywhere and one can tell everyone who works there is just tired of dealing with tourists. I would not recommend staying on the island at all, but for anyone who really wants to give it a go I would say so not even think of staying more than 1 day.

The hotel is in the scenic area, about 20 minutes walk from Mont Saint-Michel Castle. There is also a free shuttle bus to and from Mont Saint-Michel. The room we have has a balcony overlooking Mont Saint-Michel. The hotel does not have a lift and the luggage must be picked up by the guest. There is a parking lot in front of and around the hotel, and the parking fee is charged by the entrance of the scenic spot, 4 Euro per day. There is a restaurant on the first floor of the hotel, and there are many restaurants around, which is convenient.

Welcome, location, hotel rooms are very satisfactory. Good mattress, bathtub overlooking the not very busy passage. There is nothing to say compared to what was announced, we had a very good night, quiet. The downside is the waiter’s breakfast. Although it was pleasant and tried to finish it as quickly as possible, there was only one person in the restaurant. We entered the second scheduled time around 9:15 in the morning, and there was no more scrambled eggs or hot milk, etc. The quality of the cold cuts is not very high, the bread seems to be from the day before.

We had the most perfect stay here! We booked a ”Bay View Logis” room, which entails walking a ways uphill and up stairs from the hotel itself, which is fairly close to the entrance to the island. They were very open about this on their website so we were expecting it. It was very much worth the walk! The bay view room actually had a large patio, which was so unbelievably special to have. We could look out over the city and watch the tide come in and out. When we look at photos of Mont St-Michel, we can easily spot our patio. The room was quite small but worth it for the patio. There is no air conditioning, which for us meant leaving the windows open at night, which meant being kept up by the incessant squawking of all the gulls. But it was all well worth it to be on Mont St-Michel, and a wonderful experience overall. They will even bring breakfast to your room, which was quite thoughtful considering what a hike it was from the restaurant. The staff was friendly and helpful.

We stayed in room 308, views from both our windows were INCREDIBLE! We got the evening shuttle bus, which wasn’t too bad. It was full but not overpacked like during the day. The tourist office was east to find who had our key, spoke English so winner. It was very difficult to find out annexe . It was pouring with rain and with two kids in tow and still very busy on the streets , my husband left us in a doorway whilst he went to seek it out. Low and behold he found it and it was not where you think it would be!! Needs better signs 100%. Anyway once we were inside, I mean it’s a very basic , small room. Bathroom is teeny & there’s not enough space to swing a cat however for us it was ideal as all we needed was a bed to sleep in for the night. It was clean , and although it’s pricey it’s definitely not a 5star hotel quality , that was the only downside but most of the hotels seem the higher price on st michel. It was incredibly busy around 5pm so I dread to think what it would be like during the day. But the best time to go is in the evening. The crowds had gone and it was magical. We explored the grounds , had some food at auberge Saint Pierre (it was gross & staff were rude) got some beautiful pictures , and took it all in. We heard what I assume was the nuns singing in the evening and then got woken up at 8am by the bells ringing . Breakfast at the hotel was good, it was all a bit mish mash and seemed disorganised but we got the hang of it in the end and really enjoyed it

There are some good things and some bad things about this place. The location is convenient to the shuttle over to Mont St Michel, and is also one of the closest hotels, which is helpful if you make the long walk there or back. The room was also decent, as was the breakfast. That said, the hotel did not send the parking access code in advance so I had to call to get it - and when I did the person suggested we'd likely be able to get into our room early, however when we arrived, the staff refused to let us do so, and didn't even want to hold our bags (and we know the hotel had only been open for 1 night after a month+ closure, so doubt the room was even full at the time). Also, it was very loud - we heard people going up and down the stairs all night long.

Appears to be the only 4 star hotel in the hotel row in Mont St. Michel. The rooms have been renovated and are large enough by European standards and are comfortable Check in and checkout is efficient especially if you did it online, staff are friendly and helpful but lacking a smile to make it better. Hotel does not have an elevator, hence you need to haul your suitcases up the steps if you end up on 1st floor Breakfast is served in Le Pre Sale restaurant next door and for dinner reservations are strongly recommended

We stayed here as part of a group tour. I would never stay here again. Let’s start with the good: Excellent view of Mont St-Michel. About a 25 minutes walk to the base from the hotel. The food at supper was excellent. The choices for the continental breakfast were good. The rooms are very large. The bad: the staff was downright rude. They treated our tour director very badly and were impolite. The weather was very bad and my mom decided not to stay at Mont St-Michel and came back to the hotel around 1:30 pm. She asked if she could have her room earlier than 4 pm. They said hers wasn’t scheduled to be cleaned for a while so she would have to wait. She ended up getting her room at 5 pm, later than many people on our coach! If you have one person in a group tour requesting an early check-in, can’t you just ask your cleaning staff to start with that room??? The cleanliness of the hotel was just passable. Filthy windows in the dining area, bathrooms need help, towels so thin you would have needed 2 to dry off. The tables in the dining room were basically sheets of plywood screwed to table legs. They were so wobbly whenever anyone got up or moved their chairs all the glasses spilt everywhere. The staff was working really hard to serve the food. I felt sorry for them and tried to be patient but you could tell they were disorganized. This hotel was definitely not worth the price they charge. I would stay somewhere else unless they really change the management.

Very friendly personnel. Plus: Great location! Situated on a site with hotls, restaurants, souvenirs shop and with the bus stop (brown buses) to Le Mont St Michel right in front (across the garden), soothing sound of the fountain water on the green.. Our 3-person room (nr 121) was situated at the front of the hotel with a view of the little park in front of the building. Clean. Bathroom and toilet separated from each other is a plus.Also nice : the shelves in the bath room to store your toiletries (usually a problem in the average hotel) Minus · Our 3-person room (nr127) was not big (3 beds close to one another in 1 room) Breakfast : not bad but not much choice and only white bread with a hard crust Only French TV channels No lift; so could be a bit of a problem to older people To find the hotel site driving on the public road to Le Mont: follow the road Rue Du Mont St Michel and look for the arrow to the Mercure Hotel which is situated on the same site .