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Nous avons séjourné pour la deuxième fois avec nos grands enfants. Très bien situé dans Cluses. A 15min des premières pistes. Hôtel très très propre, avec tout le confort nécessaire, tenu par un couple adorable. PDJ très bien. Très bon rapport qualité/prix. A privilégier plutôt qu’un hôtel de chaîne impersonnel situé pas très loin… Nous allons y retourner très vite…

Wonderful staff. “Ihane” was so friendly each morning as we entered the breakfast area; in fact, she conveyed such a warm and welcoming tone every time we saw her. Hotel is still quite new. Fresh linens on comfortable mattress & pillows. Tiny shower, but functional. Breakfast was variety of rolls, yogurt, eggs & bacon. Central location between Chamonix, Geneva and Annecy (if your goal is to visit all three places.(

Stay in numerous hotels regularly. Was forced to book this place as my train was delayed by two hours and missed my connection taxi to the Alps. Had to email hotel and phone numerous times to arrange for keys to be left to gain access. Eventually got some sense out of Booking. Com Was treated in a hostile manner throughout my stay, especially by one woman who chased me through the bar area whilst I had just come down for breakfast, demanding payment for my room even though I had furnished my credit card details with Booking. Com. This was in the the presence of other guests causing me immense embarrassment indeed. I was very upset about this all day and it spoilt my holiday. On reflection, I could only assume that it was because of my ethnic appearance despite being British. On checking out and despite my asking for help the same lady ignored my requests for assistance obtaining a Taxi as my command of the French language is limited. I was forced to carry all my luggage as a senior person 3 KM to the Cluse Railway Station. I do not recommend this place as all the staff were unwelcoming, unfriendly , rude and discourteous. The hotel is in a remote part of town with nowhere to go to eat worthy of note. Very disappointed and aggrieved about this.

We are a family of 4 and stayed in a 1 bedroom apartment. The bedroom was spacious and beds were very comfortable but the sofa bed, whilst a good size, sank in the middle so really only good for 1 person. Kids didn’t mind though. Lovely view. Kitchenette good enough to cook basic on-the-hob or microwave meals. Fine for us. Tiny dishwasher (bring lots of dishtabs). Good bathrooms, lots of hot water. Lovely staff. Handy for the ski bus (orange or pink line,) though they only seem to run about every half hour. Or 8-10 minute walk to the centre. Great place to stay for families - book your restaurants ahead as only a few, they are small and they get booked up.