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My wife and I reserved for a half-pension night ”gourmand” on October 2, and the same thing on October 8, the reception gave me a first magnetic key; I tried: red light. I returned to the reception. Second card. The same result. I am perfectly aware of the precautions to be taken to not demagnetize a magnetic key. So the problem is not here. I returned to the reception. I was given a real key to the old. I couldn't get it into the slot. I returned to the reception. I was given a second metal key. The key comes in but it is impossible to turn it to open. So I cancelled my two reservations. I was going to have to leave my wife alone with the baggage in the back of the building in front of the closed door. She told me her concern and I confirm that she was justified. Old habit of Campanile hotels since they existed, I found their The receptionist should have accompanied me or made me accompanied at least after the first two failures. While another employee was watching the successive scenes quietly accosted to the cash. It was probably ”in pause”. Fortunately there are several other hotels nearby. I chose one of them, of which I was satisfied.

A good stop over hotel, not too far from the motorway. Clean and comfortable. Coffee facilities. Shower a good size. Parking secure at night. Receptionists friendly, check in speedy. They had suggestions for a place to eat in the evening and spoke good English as well as French. Would stay here again. We booked though the originals hotel website.

I have stayed at the Chateau before and it is good value as well as being an interesting building with many artistic features, there is also an outside pool. Generally, it’s clean but the rooms are a little dusty. The staff are helpful but on my previous stay the restaurant was shut due to staff problems. It was a disappointment but gave it a second chance. However, having booking again, I was told on arrival that the restaurant was not open on Mondays or Tuesdays. Please don’t be fooled by websites as every one I found stated that it was open on these days, so it’s a must to take this into account if you’ve had a long drive and do not want to dine out, you may well want to think again. It does seem to be under staffed as it can be difficult to find anyone if you would like an evening drink. You would either have to drive fifteen or so minutes into Macon where there are plenty of restaurants or if you prefer a village, drive in the other direction for less than ten minutes and there is a small restaurant next to the station called ‘Aux Dix Vins’ which I recommend and it’s open on Mondays and Tuesdays. The menu and quality is good, with some nice wines to accompany the food and the owner cares about how it’s run.

We arrived at the hotel at night against 3Uhr because we spontaneously decided that we need a few hours of sleep before the journey continues. Unfortunately we received a room that was not cleaned. There were still dirty towels on the floor, waste was lie everywhere, the beds were not made and I would rather not write to the bathroom. Since at this time nobody was at the reception, we tried to call the emergency number. Unfortunately, despite several attempts, we did not reach anyone there. Since the room was so extremely dirty, we decided to sleep in the car. The reception was occupied again against 6Uhr. We explained to the lady (which was very friendly) what happened. She made another copy of my bank data and staff and pledged that the money would be returned to us. I had also contacted the hotel chain afterwards. I was promised to receive the money. Unfortunately, this has been done so far and despite multiple requests! Request has not been made. So I can now make my final review. If the reception is not occupied, you might better consider check-in there twice. The room would have been large enough and for a few hours of sleep too much. However, the price for it is simply too high. The breakfast we saw when we talked to the reception looked OK, but little choice. Parking is available, but it was very narrow, because the parking was very full. The lady at the reception was very friendly, but actually only spoke French. If you don't know French, it could be difficult to communicate.

My wife, daughter and I stopped at this hotel on our way to and from the Costa Dorada in Spain. It's an ideal stopping place as it's very close to the A6 autoroute. There seemed to be plenty of free parking for the 30 or so rooms that the hotel has. The staff are very polite and helpful, especially as our spoken French was quite poor. The rooms are compact, clean and air conditioned. There is free wifi and a tv in the room. The bathroom was tiny but everything worked. The beds were very comfortable and we slept well on both occasions. The breakfast was served in the small dining area (which doubles up as the reception/bar) between 0700 and 0930hrs. It was a self service continental buffet breakfast which was lovely. The bar was open until 2000hrs each evening. In summary I would recommend and we would definitely stay here again should we travel through this area.

We wanted to spend the night here while on a long drive home from the south of France to the Netherlands. We called around 11:30 PM to inquire about availability for our family of 3. The person answering the phone said yes, no problem and confirmed the price we saw online. When we arrived, we had to reserve a room through a machine at the entrance. We entered ”3 persons”, but then the system offered us only a twin room. The person who had answered the phone was there, he told us he was only the security guard and not the receptionist. He said he supposed there would be a third bed in the room, since we had entered ”3 persons”. However, there was no way to check, because only after paying at the machine we would receive the room number and code to access the room. As it was midnight by then, we booked and paid the room anyway, found out that indeed, it had only two beds. The security guard could not care less about this situation, did not offer any sort of help or solution. Then we took our camping mat - which we luckily had in our car - and one of us slept on the floor. The next morning we went to talk about this at the reception. We were told, in an unfriendly way without any understanding for the unpleasantness of the whole situation, that the security guard had no access to the booking system so he could not tell us about availability on the phone. And that for 3 people we simply should have booked 2 rooms. Which would have cost 160 euros, not really our idea of a budget stay... Aside from this bad experience, the room was okay (for 2 persons), good beds, OK bathroom. We were not happy that it was not possible to switch off the air conditioning, and there was traffic noise in the morning, but this is inherent to booking a hotel near the highway so we did not mind about this.