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This is our second visit this month. Once on our outbound journey from the UK and now on our return. Dog friendly. Bowls and beds provided for your pooches. Both rooms have been clean Bedding and towels good. Hairdryer in bathroom. Safe in room. Plenary of open shelving and hanging space. Hard floors which were very clean also. The hotel has a cafe/bar and a restaurant. Dogs not allowed in restaurant but seating outside. We found the staff efficient and very friendly. The lady on reception was welcoming and friendly. Would stay here again. Covered parking for your car.

The room was very clean, the decoration was old-fashioned but well preserved and nostalgic, and the staff was friendly and willing to answer the passengers' questions. Although the hotel is a bit far from the old town, it can also be solved on foot. However, the room equipment is simpler, such as no drinking cup and no hot water bottle. Overall evaluation is good, especially cost-effective, it is recommended

The hotel is very comfortable and comfortable and is very comfortable and comfortable. I was made the room every day and perfect everything , I picked it with breakfast included and perfect price quality, thanks Daniel Maciá Porto

Viaje de trabajo, dos personas en sendas habitaciones. Pernocto la noche del 12 al 13 de julio. Llevaba contratada habitación y desayuno. Dejé hecho el pago por adelantado al realizar el check-in el día 12. El hotel en sí, sin ser pésimo, está notoriamente por debajo de la media nacional de un 3 estrellas: se le ve antiguo, apagado, muy necesitado de pintura y redecoración. Lo mejor, las dimensiones y limpieza de las habitaciones y la amabilidad de la camarera de habitación y la corrección de la recepcionista de la tarde-noche. Lo menos acorde a la teórica calificación de 3 estrellas: el baño y sobre todo el comedor, desangelado, con un desayuno más bien pobre, y carente de atención, ya que alrededor de las 10 a.m. compartía camarero (uno solo) con la aledaña cafetería a la calle del establecimiento. Hasta ahí, más acorde con un hostal o con 1 estrella que con un teórico 3 estrellas, pero creo sinceramente que aceptable al precio de 62€ en el mes de julio. Lo insólito vino después: había quedado a la mañana siguiente con un cliente, al que cité en el hall del hotel. Mientras, decidí bajar a tomar un café (nunca desayuno; tampoco en esta ocasión) en el comedor. El café, horrendo, y de hecho lo dejé en la taza porque era imbebible debido a un intenso sabor salado (sic). Unos minutos después me dirijo a la recepción para entregar la tarjeta y formalizar el check out. Y ahí vino la afrenta a manos de la recepcionista que estaba en el mostrador esa mañana (distinta repito a la de la tarde anterior): esta señora me inquiere para que le diga si tengo algún gasto y, en particular, si he desayunado, porque me ha visto salir del comedor y en ese caso tengo que abonarle 10 euros del desayuno. Sorprendido, le digo que no, que tomé (intenté tomar mejor dicho) un café y nada más, y para mi asombro, sin apenas mirarme, con un gesto desagradable y malencarado, muestra sus dudas y me dice que da igual que no desayune si he accedido al comedor: se adeudan 10 euros. Yo me planto, y educadamente le ofrezco ir a preguntarle al camarero (error mío), ante lo cual se va caminando a toda prisa hacia la cafetería, conmigo detrás (segundo error de principiante mío, repito, que nunca debí aceptar esa actitud de esta persona tan maleducada), y cuando el camarero viene (un señor mayor con igual actitud que ella), ni me mira, y a ella le dice que no lo sabe, que él ”vio cosas” en la mesa del comedor. Ante mi negativa, rotunda, me cobra el café, 1,60€, que le pago en mano. Finalmente, cuando compruebo la reserva que hizo la empresa me confirman que incluía desayuno. Para mayor inri. No es tanto el error por su parte, impropio, como el trato, antipático y despótico, que esta señora se permitió exhibir. Nunca me pasó nada parecido, y en este hotel no me volverá a pasar.

The hotel room is very large, the design must be beautiful, and the breakfast is also very delicious. It's a typical American breakfast. It's very good to have a menu to order according to your taste. The house has a sofa. It's very considerate to have a waiter come to the room to open the sofa and put it on. Beautiful surroundings of the hotel

From the reviews I had high expectations of this hotels but, having travelled all over the world, this is one of the worst hotels I’ve ever stayed in. First of all, it’s dirty. The cleaners don’t do their job properly and the hotel is filthy. It was almost like the hotel wasn’t cleaned at all. Secondly, the air conditioning in the room doesn’t work and Zaragoza is very hot. So be prepared for no sleep. They keep the room at 21 degrees minimum and you can’t get it lower. It’s unbearable. I had no sleep the entire time I was there. Be careful about the pool. They make a big thing about advertising the pool but it’s only open a few months of the year. Finally, the staff are very rude. I tried to complain about the above but they simply didn’t want to listen. They were very aggressive, particularly front desk representative Angel. Even the General Manager’s response was rude and aggressive which reflects very badly on the Melia brand. Not sure if this particular hotel is Melia owned or managed but the service is not what you would expect from this brand. Many of the Trip Advisor reviews are false. Look it for the small number of reviews. All in all, one to avoid.

Came here for a family trip away and had the triple room, the room was big with a small balcony and massive bathroom that had good water pressure, The location is good few moments away from the main shopping street and I really liked the roof top gym with good views of the whole city, We will be back

Nice, the shower room is so beautiful, the room looks on a lake, amazing. Good price, they offer tea bags, and coffee. I highly recommend it.

Great location, just minutes from most of the major attractions, Restaurants and the Bus to/from Delicias Station is right outside. Entrance Foyer is very much like a Hotel. Good Gym, but Pool wasn't available as it was too cold, even though their website said it was. We had a large Apartment on the 1st floor. At first glance it looked really nice, but after a few minutes, you realised that it was of very poor quality - Kitchen was old, cheap Crockery (pyrex), pans with broken handles; you had to run the hot tap for over a minute before any hot water came out - a tremendous waste of resource, especially with a drought in the region. It took 2 days for someone to come and open the inroom safe for us. You have to ask for the basic of appliances - Kettle, Toaster, etc. Bathroom extractor fan did not work and there was no visible signs of a smoke detector either. There were works of some sort going on, but we weren't pre-warned of the noise. We complained several times to the Staff, but they didn't seem bothered. Even the Manager laughed at some of our issues. They did buy us some new pans - I can only imagine, that the 'spare' pans they did have for other Apartments were of the same poor quality, so they had to buy us new ones. Overall, a great location and the Apartment had a very comfortable bed - alas, the quality of the Apartment was very poor and nowhere near the expectations of a 4* establishment.