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The hotel bar has a very nice menu and we often go there for lunch. The staff are absolutely wonderful and the facilities are great. We have had breakfast here but the quality was really awful from an English point of view and we would not repeat the experience. However, for us it is one of the best places to stop for a beer in nice surroundings and we know we will always be well treated.

The hotel is very good, modern, new, clean and stone-shoot from the city centre. The hotel is very comfortable and very comfortable. The hotel is located in the heart of the city of Orense, in the heart of the city of Orense, in the heart of the city of Orense, in the heart of the city of Orense, in the heart of the city of Orense, in the heart of the city of Orense, in the heart of the city of Orense, in the heart of the city of Orense, in

NH is one of our go-to hotel chains and this particular hotel in Ourense did not disappoint. Eva C at the front desk was particularly helpful to us. I had a lot of questions about getting to the thermal baths and she addressed them all. We were very pleased with the room, which was a good size, and a perfect base for two days. The shower was hot with strong water flow. If management is reading this, I have only two negative comments and one minor quibble: First, the rug outside the elevator on the floor our room was on was extremely stained and dirty. It was a little off-putting, to be honest, and should be addressed. Second, the situation with the clear walls in the bathroom should be further rectified. Putting a window shade on one side does not fully solve the privacy problem, as the door is still fully clear. To this end: readers of this review should note that you should check out whether the room you will be staying in has a clear bathroom wall looking out onto where the bed is. If so, it would not be a comfortable room to stay in with another person unless one is on very intimate, not self-conscious terms with that person. The minor quibble is that it would be nice to have a small bar of soap on the bathroom sink. The liquid soap was in a metal holder that was not mounted close enough to the sink. In fact, the lotion was mounted closer to the sink than the soap! It made hand washing very awkward.

Ourense is a small city packed with beautiful corners and interesting sites. The team at Carris made sure we got in all the local secrets. The rooms are incredibly well appointed and maintained. We originally had a suite which was fantastic but had to move to a regular room. It was an incredible surprise to see such well taken care of spaces. I did miss the balcony in the original room but have to say that the new room was still great in size. Bathroom and shower were also spectacular. Ana at the reception took great care of us as did the rest of the team. Very warm and personalized service. For sure a much better option than the chain hotels around downtown.