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Stayed here for one night prior to Bilbao - Portsmouth crossing. Hotel looks really good on accommodation websites, has lots of positive reviews. It has a restaurant which is useful when arriving after a long day travelling. On arrival we were told the restaurant was not open though tapas was available in the bar. The hotel is not difficult to find using GPS and is close to the ferry port. It was difficult to get inside as all gates were closed You need to ring a bell for admittance, even at 5.10pm. What is not clear from photos or mentioned in the description is that the hotel is right next to an enormous petrol refinery. The air smells very strongly of fumes meaning you really cant open windows unless you want to fill the room with fumes. The room was airconditioned but the lowest temperature was preset to 25 degrees. Way too hot for a night time temperature for me, though it may be fine for others. Rooms in the main building may be lovely but we had a room in a wooden annex. The room was large and clean with a comfortable bed and decent linen. Toiletries were provided in the bathroom which again was large with a good shower. What was really strange was there was no door separating the bathroom from the bedroom only a flimsy shower curtain! Not great for privacy. We paid extra for breakfast which was plentiful in quantity if a little dull. As we were getting in the car to leave the owner came running after us shouting that we had not paid for breakfast. I went back inside to show the booking to explain we had infact paid. I found this really embarrassing and annoying especially as the owner did not apologise for his error instead just stomped off. Admittedly there is not an abundance of accommodation near to the ferry port but I found this place overpriced and would not stay again.

We have stayed from 8 to 10 August, it is an hotel located in an industrial polygon in a population near Bilbao, has free parking, very comfortable bed and a large spacious and clean room, The hotel was very comfortable and was very comfortable and the hotel was very comfortable and was very comfortable.

The hotel is located in the surrounding area of Bilbao City. Close to the World Heritage Biss Bridge, 5 minutes walk. Be sure to spend 0.45 euro to experience the unique bridge crossing of the Biss Bridge. The castle-style hotel is luxuriously decorated, the rooms are comfortable and bright, and the bathroom is beautiful. The hotel has an underground parking lot and free parking around. The surrounding area is obviously a tourist attraction area with churches and old streets.

The river view room is stunning. It is wonderful to be able to enjoy from near the beautiful Vizcaya Bridge and the beautiful estuary in which you can see different athletes rowing and also observe some small boats sailing. The room is picturesque with modern and more classic details. What I like the most, as I said, is the balcony with views of the estuary and the comfort of the bed. Good TV, it has a mini bar and coffee maker with two complimentary capsules and downstairs in the hotel hall there is an old elevator in which it has coffee, chocolate and other drinks also free of charge 24 hours a day. Good attention from the employees since they were always friendly and willing, and everything was clean. I will return as soon as I can, I felt very comfortable with everything 😃👍🏽

Hotel-Restaurant in an unlikely location in the heart of Neguri-Las Arenas. There is a very careful kitchen and well-connected sauces. The txangurro with carabine sauce and pocket egg is a total hit. The first is the first one to be a nice one. Great place to eat well and feel good.