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The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes. The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.

We booked the apartments which are by the main hotel. The apartment was very clean, spacious and had everything we needed as a family of 4. We had a massive queen sized bed in main bedroom, with a separate room sort of bunk beds, as the bed pulled out from under the other so alot better than bunk style. Bed were so comfy and clean. The bathroom had a shower and a spa bath (kids loved this). Our room had robes to use for the spa and plenty of spare towels if needed. We hired a car as I did my research before we went as around 15minutes drive to beach which is stunning and a surfers paradise. 20minute drive to the local nature park which I highly recommend, with cable cars and full of all types of wildlife. Defiantly need a car to get round all the areas as I think it's 750 acres of park. The local luna supermarket had everything we needed as we stayed bed & breakfast. The breakfast was lovely, you need to ask for eggs, sausage & bacon as not self served as cooked fresh and pancakes too. But they offer continental style, lots of fruit, yummy cakes and croissants, variety of breads with a toaster, yogarts and fresh squeezed orange juice. The Spa in apartments was lovely, Our boys wanted to be in there everyday but could do a slight revamp in some parts. We went into the hotel spa which is amazing, so much to do in there with sauna, various jacuzzis styles, hottubs but after 7pm no children as adults only. It's a small village so not much to do here but very peaceful and the views from our Appartment were stunning mountain views. The staff were lovely and helpful throughout our stay. The only downside I would say is there do have parties of various styles at the hotel which we wasn't told about but we didn't mind as went for a drive out & explored the area. Would recommend as a true Spanish relaxation get away. We would recommend 👌

Everything works - the rooms are spacious, very clean and functional with comfy bed, wardrobe with safe deposit box and a decent fridge. The spa is good (not as fantastic as some of the reviews!) the sauna was great, two small jacuzzi tubs, 1x4 seat, 1x6 seat, a shallow pool with 3x recliners that emit bubbles, a spa pool with multiple jets, and sprays and a 12m swimming pool. This area is what set the hotel above ok. Location is not far from Santander, it’s a slip road off the motorway with a string of similar hotels, the sister hotel Nextdoor had a decent cafeteria and restaurant, excellent value. Our hotel had a small bar/ restaurant that served buffet dinner and breakfast - can’t comment on them as we only had coffee which was good. There are other hotels with restaurants and there is a supermarket not too far away. We missed out on trying the Michelin star restaurant about 15 minutes walk away - maybe next time 😊

Beautiful, fully renovated historic building with excellent and extensive spa and wellness facilities. Very professional, helpful and friendly staff. Amazing breakfast in terms of both quality and choice. Very comfortable and clean rooms. The underground parking has very spacious parking slots. A short drive from Santander but away from the crowds and noise of the city (especially during festivals). Very good value for money - a 4* hotel for 5* service and facilities.