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We stayed at the Hotel Universal as we wanted to visit the Alhambra Palace and Granada. The hotel is very centrally located. We were within walking distance to all of the places we wanted to visit. The reception is warm and engaging. We were given information about where to eat, where to walk for the best views of the city, what time to get to the Alhambra palace for. We had already purchased our tickets to the palace but the receptionist offered to print the email off for me so we had a paper ticket to take to the gate. That was going above and beyond- excellent customer service. The room itself was very large with a queen sized bed, wardrobes, writing desk, bedside tables, safe, trouser press, mini bar (it was empty but you could keep your own items in there if you wished) The ensuite bathroom was modern and pristine. The entire hotel was pristine. The 6th floor has a cafeteria where you can buy breakfast for a very reasonable rate. We had fresh coffee and the most amazing croissants. We paid so little for our room. I was very impressed and would have no problem in recommending the hotel to others.

Great location, minutes walk to the lively narrow streets with bars and restaurants, so good base. About a twenty five minute stroll to the Alhambra and the tourist train can be caught at the end of the street. Extremely friendly and helpful staff, rooms very clean, comfortable and all the basics available including wifi. ( The only thing we would have liked was a small safe as we had passports etc with us) in terms of value for money, excellent! Only downside was difficult to reach by car and car parking not easy. However staff were very helpful in explaining where we needed to go and we parked our vehicle about 200m away in a multi-storey. 52€ for 4 days, with a discount when the ticket was stamped by the hotel. Be warned, it was however the tightest car park we’ve ever experienced so tricky with a larger car, overall would highly recommend this hotel, thank you for making our stay so pleasant.

This historical building is quite unique, even from the moment you enter the special entrance door. It’s a quaint hotel, and is very conveniently located (although the street was a little loud in the morning). We were only here for one night, but the staff was helpful and friendly. Our room had to have been one of the largest as it was huge! I think it may have been the Serena de Amarillos room. The bathroom was also enormous, although it did not have a shower, just a tub. Even though we didn’t use the toiletries provided as we had our own, Gar Arnat provided more than I’ve ever seen in a hotel before which is a nice touch. There was a refrigerator with included water which was great. There was also plenty of room to sit and have a glass of wine at night, and everything was very clean. We did have an issue with the air conditioner that night, and I talked to the gentleman at the desk. He came to look at it and just said it was because it was such a large room that it wasn’t keeping up. By the middle of the night however, it did get quite chilly. They even have a “wish tree” in the main lobby. They provide hanging tags you can write on and hang on the tree. I would recommend a stay here if you visit Granada.

Hotel muy céntrico en la capital, cerca de restaurantes y zona de ocio. Buena atención del personal, habitaciones muy acogedoras y bien de precio. Puedes dejar el coche e ir andando a los monumentos de la ciudad.

This hotel was really amazing! The room was so clean and beautiful, the bathroom was pretty and updated, the staff was friendly and helpful. The hotel is situated right near so many great tapas places and within walking distance to Plaza Nueva, where many walking tours leave from, as well as the taxicab stand. I would highly recommend this hotel if you're taking a trip to Granada.

The hotel couldn’t have been situated in a better position. We caught the C33 bus from the bus station to the cathedral and then had a 2 minute walk to the hotel. It is situated right in the heart of the old town surrounded by bars and restaurants. It could have been noisy on an evening but we had one of the inner courtyard rooms and had no problem with noise at all. The staff were friendly and courteous. We decided to have breakfast at the hotel and there was plenty of choice. I would definitely stay here again on a return trip to Granada. Great value for money.

This small hotel is really a surprise in Spain! Although the room is small, but one person does not live in crowds, there are almost all. The supplies are neat and clean, and the hot water and air conditioning are very powerful. Of course, the most powerful thing is breakfast. Although I dare not say that it is the best in the whole process, but the price of less than 300 people can eat cold and hot, rich variety of breakfast, I think it is really unexpected! Hotels at the same price in the country can't do it. Compared with those Moroccan hotels that went later, it is more value for money! The location of the hotel is good, in a quiet neighborhood between the two main streets, no noisy, but convenient to go anywhere. Close to the train station, walk 10 to 15 minutes in the past, it was just to look at this point before placing an order. It is a bit far from the bus station, but there is a tram between the bus station, and it takes a ticket of 1 Euro to arrive, and it is very convenient to change the car. You can walk to the city attractions and walk to the main church for 10-15 minutes. There are two large supermarkets on the main street, making shopping very convenient. The only downside is that if a small refrigerator can be placed in the room to store food and drink, it would be perfect. However, I only stayed for one night to see the Brahma. A small hotel that is so cheap, I really hope that I can stay in the quiet little town of Granada for a few days. The price here is too cheap compared to Barcelona, Madrid, Sevilla and other places! I hope to have the opportunity to revisit and take a good look at this small town.

This hotel is in a great location, we stayed for two nights in the Alhambra. Although the price is relatively expensive at nearly 3,000 yuan / day, but definitely worth the money. We visited the Alhambra at 9:00 in the morning, returned to the hotel at 1:00 in the afternoon, and visited the palace at 4:00 pm. Enjoy the tranquility of the Agong Palace and the beauty of the setting sun, and avoid the hot sun at noon. The most worthwhile visit to Granada is the A Palace, and other attractions are just a half day away.