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Fantastic hotel - new, pristinely maintained, incredible staff, spacious, very well equipped rooms & a great location for Puerto Banus, Marbella & Estepona. Lovely pool & easy access to the beachfront via a short walk through gardens. Towels & umbrellas available for free every day from reception. Easily accessible, secure underground car park with very reasonable parking rate. Good breakfast offering although this could get a little samey after a few days of no change. It’s also the little things you remember - My own dressing gown was accidentally taken with the towels for laundry one day (my fault as I hung it under the towels) so I reported it to reception. By the time I had returned from a day at the beach it was back to me, I was so pleased. This shows true customer service, care & attention which is missing in so much of the hospitality industry these days. I’ve lost items before at hotels & they just can’t be bothered to even try to help.

Unfortunately we were only booked in to stay 1 night at this hotel as we were travelling but we both wished it was longer. Before we even arrived the hotel was in contact with us regarding parking arrangements, directions etc. This was very helpful as the hotel location was in the heart of Estepona old town. Customer service at the reception was exceptional and the room was immaculate. Comfortable bed, safe and fridge with complimentary beer and water. There was a great rooftop pool with a few sun loungers and a great variety to choose at breakfast. The location was perfect as it is surrounded by some great restaurants and bars. Would highly recommend and we will certainly stay again.

A nice hotel but wouldn't come back for a number of reasons.... Half board - food is nice can't complain however, the waitresses are so extremely rude. It depends which one you get whether you get charged for your water (so be prepared to pay £7 for two small bottles of water with your meals eveytimeyou eat. The half board does NOT include water it seems. Pool Bar prices - around £7 per spirit drink and €2.70 for a can of coke so not cheap. You won't want to have a pool day paying that everytime you want an alcoholic drink, plus there's this coin system and if you forget or lose your coins, it's game over for a drink because they will refuse to serve you! The hotel itself is nice and very clean. There's nothing at all around it though so be prepared for the extortionate local taxi prices (already €4.50 added to the meter before you even tell the driver where you are going). We've been averaging £50 to £60 a day on taxis and thats just to Puerto Banus (each taxi will charge you a completely different fair). Maids are brilliant and very friendly and do change your towels daily. There's no kettle in your room but you do get a small fridge. The hotel shop is expensive for water etc but there's an Aldi a walk up back to the main motorway and a handful of restaurants. A nice hotel but I wouldn't come back due to its location. We also paid for a sea view room which was pointless as you can't see anything lol. The local beach is full of stones so you can't get into the sea. Pic of 'sea view' provided.

The hotel is very comfortable and comfortable, the hotel is very comfortable and comfortable.

We booked very last minute, 48 hours before we arrived. The location suited us as we knew the area very well. We stayed on a Bed and Breakfast basis, we only had breakfast twice, however it was good, a good selection of hot and cold items, pastries and fruits too. The room was more than adequate for us for 7 days, and I am known to be fussy. Double vanity area in bathroom was really useful, it had everything we needed. Towels changed daily/when needed, same as sheets. Housekeeping were very good and the balcony was a good size with nice furniture. Pool area was fine, but we were early in the month so can imagine it gets busy. Bar serves on weekends only, again that may be a late April early May thing. Staff are all friendly too. Parking is 15€ a day but there was plenty of free on road parking in the area, so we didn't pay once. You can walk to a few places, including a supermarket, restaurant and bar but would suggest a car to explore the area and there are so many nice bars and restaurants within 5 min drive. Would recommend and return.

This hotel is beyond amazing. We had the tower room and it was incredible. Had wonderful food and the location was perfect. Even though the parking is a short walk it really was not so far that it was an issue. Beautiful hotel and would recommend and stay again. Reception manager provided us with excellent customer service. We received the most professional check in experience with Cecilia - she is a credit to the hotel as she explained everything and answered all of our questions.