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Lovely old hotel with natural spa located in the mountains north east of Almeria City. Delightful staff. Bar was open during the day but not staffed- you had to phone reception to get a drink ! Bedroom a good size and spotlessly clean. Decor old and a little basic but then it is only a 3 star hotel. Lovely terrace area to sit out on. I fel the €78 process for one night was top end for what you get. Spa is lovely but again, rather expensive. Breakfast was lovely.

We stayed for 3 nights and played golf twice. The hotel looks quite grand when you arrive,and we had no trouble parking, although it’s low season. In high season I expect you would have difficulty finding a parking space outside, in which case you would have to pay to park in the hotel underground facility. Our room had a lovely view with a small balcony over the swimming pool. It was fully functional and clean, but pretty tired. The air conditioning seemed to have been set to winter mode, so the room was 25C. Maybe okay for Spanish guests, but far too hot for us. The chamber maids, maintenance man, then hotel Director all tried to rectify the problem, which was subsequently rectified the following day. We were offered a move to an apartment, but didn’t fancy that. The beds in the room were also too hard for us, and the maids put on toppers the second night which made them a bit softer. Breakfast was pleasant, standard fare. We didn’t have dinner, but ate in the bar, which again was fine. We sat out on the terrace one lunchtime in the sunshine, and I suspect the pool area is lovely in high season. One lunchtime, the hotel recommended a restaurant in Aguadulce, restaurant Mistela Gastronomia, which was excellent. Very easy and cheap to get a taxi there and back. We played golf twice. Both days were at the weekend, but the course was very quiet, and we were not paired with anyone else. Very unusual even in low season. The area, and course is very hilly, so I would recommend a buggy (unless you’re super fit). It’s a woodland course, which I found quite interesting and challenging. Any water features are dry at the moment. ‘Rustic’ is the description I would use to describe the course. The pro shop were very friendly and surprisingly well stocked with a variety of clubs. It’s difficult to see how the hotel has achieved 5 star status, but the place grew on us, as all of the staff were so friendly. Despite having to complain, everyone we came into contact with tried their best to help, and seemed to want us to have a nice time. Not sure we would return, but we had a pleasant couple of days.

After spending 3 days in the local Government hospital my wife & I stayed here for 2 weeks before we were repatriated back to the UK. Excellent hotel in a lovely area with amazing staff who were very attentive professional & extremely helpful - the manager was very supportive. The hotel is situated just outside the city centre but only a short walk away. Very near the hospital & a large shopping mall. The food was very good especially the breakfasts with a variety of choices on offer. Very near to a host of good restaurants/tapas bars which serve excellent & great value for money food. I would recommend this hotel to anyone wanting a city break at a most reasonable price.

We were only staying in Almeria for 1 night on a road trip. You absolutely cannot beat this location. It is right in the middle of everything. It was under a 10 minute walk to the Alcazaba. Parking is in a parking garage about 2 blocks away and it was about $20. The hotel has an elevator. Our room was nice that it had 4 single beds and the bathroom was very modern. I would have rated this hotel as absolutely exceptional if the A/C worked better. That was our only problem - our room was warm. After spending the day walking around in the heat, I could have used a cooler room. In the morning there is a typical breakfast of lunch meats, cheese, fruit & breads.

I was in this hotel only one night I have to say that although it is not very new, it is very central and clean with quite large rooms, it is in a very central position and is close to almost all the necessary services and also to various rooms. bus stops , I strongly advise you

I cannot understand the bad reviews. We had an excellent experience here. The room was clean and nicely decorated. The location is very good at the city centre and close to the attractions. We had chosen a spa package, which is highly recommendable and included chocolates and prosecco. The spa experience was amazing, which we have also reviewed separately in more detail. The staff were extremely kind and helpful. When we arrived early at 12, they let ut stay on the rooftop pool all day until our room was ready. Great customer service! And when I forgot my Spanish abanico at the hotel, they found it for me, and kept it for a week until I returned to pick it up. A special thank you for your help and honesty! Breakfast was good and the views were stunning from the rooftop to the Alcazaba. Very luxurious. They even opened the breakfast serving 15 minutes earlier than usual, so we had the chance to enjoy the breakfast and still catch our early morning bus. Just a perfect stay here. No puedo entender las malas críticas. Tuvimos una excelente experiencia aquí. La habitación estaba limpia y muy bien decorada. La ubicación es muy buena en el centro de la ciudad y cerca de las atracciones. Habíamos elegido un paquete de spa, que es muy recomendable e incluía chocolates y prosecco. La experiencia de hammam fue increíble, que también hemos analizado por separado con más detalle. El personal fue extremadamente amable y servicial. Cuando llegamos temprano a las 12, nos dejaron quedarnos en la piscina todo el día hasta que nuestra habitación estuvo lista. ¡Excelente servicio al cliente! El personal fue extremadamente amable y servicial. Cuando olvidé mi abanico en el hotel, me lo buscaron y lo guardaron durante una semana hasta que volví a recogerlo. ¡Muchas gracias por su ayuda y honestidad! El desayuno era bueno con las vistas impresionantes de la Alcazaba. Muy lujo. Incluso abrieron el servicio de desayuno 15 minutos antes de lo habitual temprano por la mañana, y gracias a eso tuvimos la oportunidad de disfrutar del desayuno antes que nuestro autobús sale. Simplemente una estancia perfecta aquí.

Beautiful hotel located right in the port with an abundance of delightful restaurants and bars. We booked the junior suite with jacuzzi, rather disappointed as no sun loungers on our private terrace despite plenty of room to accommodate them. The room was spacious and tastefully decorated, check in staff were wonderful however I strongly disagree with a €15 room service charge, even if you only want a glass of wine bringing to you. When you pay €250 a night I expect as a minimum to be able to order a drink to my room. We ended up walking to the bar next door, a 2 minute walk and spent €118 for a delicious lunch and drinks do the hotel is missing out on extra revenue because of this ‘ service ‘ charge policy. Surely in todays day and age you should be able to order extras without incurring a charge for a standard hotel service

Really delighted by our big, light room with a terrace. Very clean. Furnishings somewhat older but in good condition. Slept well - nice and quiet. Cristina on reception was amazing. We’re sure she worked around the clock. The WiFi was awful. Breakfast is not worth the extra €6.60.