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Pension Alcala offers good value for money. The room and bathrooms were exceptionally clean and offered good facilities. The building is in a good location and is well appointed. The check in process was not the best but we checked in on a Sunday, and gloriously, this town treats Sunday as a proper rest day so I’m not scoring the business down on that basis. Lots of stairs so might not be suitable for all.

Another wonderful week at Red Level Gran Melia - special thank you to Jose & Vero who go above and beyond with their wonderful service and hospitality, always going the extra mile to ensure that we have the most wonderful stay - it feels just like home when we return every year! Our company is fortunate enough to visit Gran Melia Palacio de Isora for our corporate retreat, this year 20 of us were treated to a true Red Level experience, with little touches along the way to make us feel so special! Staff throughout the hotel accommodated our every need. The rooms are well equipped and spotlessly clean, all communal areas are kept to a high standard, and unbelievably the trip gets better and better every year. The spa facilities are so relaxing, and every member of the team that you see throughout the hotel greets you with a smile on their face! Special shout out to Angel at the pool bar for keeping us all refreshed and the team who support him in keeping the area well serviced throughout the day! Thank you to all at Red Level! I hope to see you again in 2025! :)

A really well run clean hotel. We had a partial seafront room overlooking the street, the room itself was a really good size and always kept clean with fresh towels supplied by our room maid. A good variety of food for meal times, although we would have liked a better selection on the salads.. maybe more cold meats etc. I very surprised tho that there was no hand sanitizer available on entrance to restaurant, and none at all around the hotel. And why is it that the lovely seating area outside the show bar is a smoking area? but nowhere for the non smokers to sit.. We would have liked to have a drink there after the shows but we had to sit inside. Why do the smokers have the best area? Also dissapointed that we could only renew our pool towels after a week, after a couple of days it was like trying to dry yourself with a piece of cardboard, we went out and bought a couple. But I must congratulate all the staff there all very friendly, especially the bar staff. One other thing, I wish both pools would open at the same time, 9.00am. I like many people get up early regardless of where I am. Hanging around for the pools to open is not very good. It was an enjoyable holiday and we were glad we booked it.

My Mum and I stayed at the Ritz-Carlton for 4 nights as part of her birthday celebration and it was perfect! The rooms are so comfortable and the bedding is sublime! The team who work there are so fantastic - nothing is too much trouble and ever so helpful. There are beautiful towels by the pool which don’t slip down and you get two as standard so not everything is wet when you get out! There is even suncream at the pool so you don’t have to bring your own! Wifi is brilliant throughout the hotel. Cocktails are beautiful, about 17-18 euros each but worth every penny! Absolutely delicious. My only criticism was the lack of food choices in the hotel by the pool - not a huge amount to choose from, very fish based (I don’t eat fish) and the service was a little slow for drinks but that could be the time of year. But there was fabulous popcorn cones and fruit kebabs which were shared in the morning which was great. When planning you’re trip, just be aware that there is nothing around without a taxi from this hotel - there’s some lovely local places nearby but you will need to get in a taxi. The beach area is incredibly well set up - the little train takes you there, there’s a full bar and restaurant, toilets, suncream and sun loungers. Overall it was a brilliant stay and would recommend the hotel for sure - would be even better once the refurbishments are done and there are a few more pools and the restaurant with a view is open again! Thanks for a lovely stay!

Extremely quiet area infact quite boring If you haven’t thrown your towel on a sunbed by 9am you won’t get one until after 5pm Food repetitive goat and bird salad not for us Restaurant is loud, manic absolutely no ambiance We went in every night and ended up eating out Definitely not a short walk to the beach, we never did find it !! Very expensive holiday almost 3k for one week half board. Then meals out on top of that. Hotel itself though is spotless and our room was very nice (deluxe sea view) Bed was very comfortable Check in a very long process Entertainment night time good we watched it from our balcony. Pity about the sun bed hogs, they were even putting their towels out one morning in the rain !! A lot of sun beds with towels on but no one in them. Plus side they have a separate smoking area so you are not breathing in second hand smoke. The area is extremely hilly and we are fit but after 4 days I was sick of climbing hills to go down them to climb another and so on. Definitely not suitable for anyone with mobility issues unless you are not going to leave the hotel. Was really looking forward to our holiday especially as the reviews are so good but we just didn’t find what others obviously did.