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Very concurrent, very animated. Excellent treatment. A chemically pure family business, which works wonderfully because it is focused on the client. Within a huge industrial polygon, a site with soul. Very good base of operations for the Sacra Riviera

The hotel was perfect for us as we were travelling around Northern Spain in our campervan and parking in Ourense isn't easy to find in the city and several hotels the parking was not on site and reviews said parking was tight for a car so we would have struggled with our van. The Exe parking was great with plenty of space, there was a lovely outdoor pool area (although we didn't use it as only there for 24 hours). It was easy to get into town from a bus stop a 3 minute walk away opposite the Meson bar/cafe at the junction on the road to the hotel and was 85c each adult each way. The hotel itself is a little dated and basic, not the 5* it says it is but was clean and the beds were comfy and the room had a tv and fridge plus a hairdryer and shower gel, shampoo and conditioner in the bathroom. The staff were welcoming on arrival. Do not be put off by the location as the bus was easy and cheap and the hotel is not fancy in any way but if you are there to sightsee in Ourense and the room is for showering and sleeping in don't hesitate to book.

The power inside is really dripping, and the converter is charging and scaring me! ! ! Then power off! ! ! The rest is OK

Hotel located near the old town of Ourense, with 20 rooms, and where the kindness of the reception team is 10. The colleague who attended us in the morning, very attentive, told us with maps where to eat here and in Carballiño (to eat octopus), because he was right in all the places he recommended to us. He told us what to visit in Ourense, I already said a guy of 10 in friendliness and attention to the public. The very quiet room was on the 4th floor, there are only two, it is spacious, with a terrace, the bathtub is a jacuzzi, which is phenomenal. The bed is two beds together, and lasts very well. It has a small closet and a rack to hang clothes, in total 7 hangers. (I think some more are necessary) The only drawback is the little light in the bathroom, for the rest phenomenal. The spa, being a small hotel, has everything that other larger and higher-class hotels do not have as well conditioned. It has parking but you can park near the hotel. A hotel that I would recommend without hesitation.

The service from the lady at the front desk is very considerate. The room we stayed in for 2 people gave us a small room as a gift. The hotel is an ancient building, but it is beside the road, but the sound insulation is very good. The breakfast is also very cost-effective. The town is quiet and relaxing

El hotel cumplio plenamente las espectativas. El trabajador que nos recibio por la tarde, muy amable, nos ayudo con la direccion de las termas y con todo lo que le solicitamos. El desayuno correcto. El dia de salir, rompi la camisa, con un saliente del marco en el ascensor, cuando se lo comunique a la trabajadora de la recepcion, encima pretendio hacer un chiste, a mi desde luego no me hizo ninguna gracia. En aras de no amargarme las vacaciones, lo deje pasar, espero que por lo menos lo arreglen, para que no le vuelva a pasar a nadie.

Stayed for several nights recently and found the room to be comfortable, clean and reasonably quiet. My room was on the second floor at the front of the hotel. There was little in the way of disturbance from people outside at night but there was some from street cleaning about 2AM on a few nights. The room was a stereotypical Spanish hotel with dated brown furniture. Plenty of cupboard space but to use the top shelves you would have to be over 7 feet tall. The bed was comfortable enough but they do only provide the bolster type pillows which for me are too soft. The bathroom was bright enough but the bath was a little odd as it didn't have any taps only a powerful shower. Basic toiletries were provided. The bar is closed and there is no restaurant - not what you want when you've just spent 15 hours travelling. There are plenty of bars and cafes nearby though. So rather than operating as a hotel it's a glorified BnB. Which leads me on to breakfast. The basic breakfast is simply a couple of rolls with ham and cheese filling along with a croissant and a pain au chocolat. This is all pre wrapped in clingfilm. There is fresh fruit provided and they are happy to add to that with chopped banana and kiwi fruits. There was an option for tostadas but I didn't get offered this. Would be much improved by offering a breakfast buffet. Wifi worked well in my room and was good enough for work and watching some TV. The TV itself has limited channels and none that I noticed were in English. The biggest bugbear at this hotel is parking. As is common in Spain this hotel has an underground car park. It's on 3 levels. The first level is easy but only has a couple of spaces for the hotel. The second level is OK but the third level is really tight to get into and I put two nasty scrapes on my car trying to get down to this level. DONT TAKE A BIG CAR TO THIS HOTEL. Overall it's all right but don't say you weren't warned.