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I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

While already in Egypt we needed to book a new hotel. We chose the Glorious due to the proximity to the airport and for its amazing price. It only took around 15 minutes to get to the airport and around 20 to get to the Egyptian Museum of Antiquities. The Glorious is a large, clean, spacious hotel, with extremely friendly and helpful staff. The hotel provides breakfast, but for us, it was delivered in a box after phoning room service (this may be because of Ramadan). Breakfast came with water, fruit juice, yogurt, bread, egg, and other things. We did order room service for dinner, and the pizza (cheese was different from what we were use to) and chips were yummy :D The hotel has a swimming pool but unfortunately, we ran out of time to use it. The pool is only open to guests for a short amount of time. We heard that the hotel was also used as accommodation for the army, we didn't see many guests but it was a bit noisy by the pool in the later hours. Our room was large, and clean, had a tv, tea, and coffee-making facilities, ample of free water, safe, and wifi, although the wifi in the room was pretty weak. The beds were super comfy and we had no issues sleeping! The bathroom shower was pretty small, however, this was the cleanest bathroom we had used in all of Egypt! The staff were always happy and helpful. Whenever we needed anything they were happy to help. However, cab drivers did struggle to find the hotel entrance even with the full address. We all loved the decor!

No restaurant nearby except a fast food place within working distance.room service is on request and I have big amount of uncertainty shuttle is provided.On my way to leave I was very scared how a taxi driver behave.He keeps telling me that he's here by Whatsapp but I wasn't able to see him that far as the front usually completely with cars.