Best Risskov Hotels

The guesthouse is located a moderate walk from the city centre but you can take the tram (if you can negotiate the faulty ticket-purchase system). Owner is friendly and helpful. Guests may use the kitchen to prepare breakfast etc. The place is clean and the wi-fi works.

A very nice hotel, the environment is very quiet, the rooms are uniquely decorated, there is a kitchen in the room, you can cook by yourself, which is very good, the plates, bowls, pots, etc. are all available, a very good experience

After Arriving in Denmark from Vietnam for a business trip, this hotel was a stone through from the office where I was going to be spending the next 10 days in Aarhus, Denmark. The Hotel is modern, functional and clean, the room was comfortable, and the breakfast was perfect, the staff were always attentive and my overall experience during my stay was excellent. The hotel is somewhat outside of the town of Aarhus, but a small frequent train/tram service is literally a few hundred meters walk from the hotel... the hotel as a small bar where you can enjoy a nice cold pint of Danish Beer!!!

We stayed at Kings Garden 1 in August. The location is on the top floor of an office building, and it is obvious the unit was renovated from a previous office space. Their listing specifically boasts an elevator available to use for a 4th floor unit. When we arrived, the elevator was not working. When we entered the unit, the floors were still completely wet from mopping. The kitchen area is an afterthought, with lack of storage space and items such as a cutting board or drying rack. There is no AC so we left windows open to keep the apartment cool, but there is a LOT of noise at night. However, one night there was a party next door in Daniel & Jacobs adjacent apartment, Kings Garden 2, that lasted from 11pm through the next morning past 10am. We could not sleep all night due to the loud music and noise from the party. When we contacted their email reception, which they claim is the fastest way to receive a response in 30 minutes, we did not hear back for over 3 hours. Then, when I finally heard back, I was given a security phone number to call for a complaint instead and they would not provide any assistance. We never received any follow up until I asked, and found out they did kick out the neighboring guests in THEIR apartment. This took multiple back and forth emails. They were not apologetic and would not issue a partial refund for the terrible night we had. Absolutely terrible customer service given the price of their units. Do not stay in any of their units if you want any sort of hospitality.

We booked 2 nights and when we arrived and checked in, we found the room to be full of greasy kitchen smell as if we are being smoked. The smell is so strong especially in the only bathroom (where there is no vent and no window), the. We realized downstairs is a Japanese restaurant that most likely fries tempura. The grease odor was so strong even spending 30 min there we all smell like grease. We communicated with the property and they gave us another room which is upstairs but same issue. We just couldn’t stay there. At the end we just could not stay there unless we want to live in a greasy kitchen. The property didn’t care and wouldn’t refund or reduce the money so we pay for 2 nights even though we only spent 30 min there. I would recommend to STAY AWAY from this place.

The hotel is located right in the centre of the old town of Aarhus, a stone throw from the Domkirke. There is no off-street parking available but you could always use the Navitas car park or even the amazing Dokk1 Parkering in the docks. The handsome stucco façade stands out in the locality and the owners took great care in tastefully decorating the interior of the building, that includes its historical elevator, wall paintings and the reception area. Therefore, it’s a bit of shame that the same has not been extended to ensure the comfort of its guests. Our Standard Room was overlooking the main square but it was rather dark and not very spacious, with a classic décor. The lighting was limited with the main switch not working – side lights had to be turned on individually. There was precious little storage space as only about a third of the wardrobe was available and no other appropriate closets/drawers around. There was a rather high step between the bedroom and bathroom, just ideal for tripping on, in the dark! The bed was quite uncomfortable, with a very thin foam mattress and topped with a smallish duvet. The TV set was on the side of the bed (!) and programmes were only available if you had a suitably tuned smartphone device. We’re all for the options being offered to tech-savvy travellers but surely there has to be easier access for those guests who are less clued-in? The bathroom was of standard size, with a walk-in shower. The hairdryer had to be plugged in by the mirror, above the bathroom sink (there was literally nowhere else to do so, with a mirror!), so not quite sure about the safety aspect of such an arrangement. Bathrobes and slippers were provided. There was a safe-box but it was not working despite the valiant efforts of one of the receptionist. WiFi signal was good. Tea and coffee facilities were offered as well as a frugally stocked minibar. No free water was available. The breakfast was quite limited with a minimal selection of cold dishes and even less cooked food, available. The bread was very tasty. The hotel doesn’t provide dinners. The staff in the reception and the breakfast room were very friendly, helpful and enthusiastic. They couldn’t do enough for us and always responded with a smile. Overall, it felt like the hotel has lots of potential although lots of that seems to have been squandered on half-baked ideas. Good enough to stay in as long as you don’t expect fireworks.