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Es ist sehr selten, dass man sich als Gast im eigentlichen Sinne und nicht nur als zahlender Kunde fühlt. Die Zimmer sind schön und sauber. Das Frühstücksbüffet ist sehr üppig und es wird auch - problemlos und gerne - auf Sonderwünsche oder -bedürfnisse eingegangen. So ist es auch möglich, dass man spontan glutenfreie Backwaren bekommen kann. Das Hotel liegt mitten in einer Wohngegend, sodass es sehr ruhig und entspannt ist. Zu empfehlen ist auch das Restaurant mit einer übersichtlichen und zufriedenstellenden Karte. Dabei fällt auf, dass viele Besucher aus der näheren Umgebung zu kommen scheinen. Dies trägt zu einem gewissen Lokalkolorit bei und spricht gleichzeitig für die Küche und das ausgesprochen freundliche Personal.

Stayed 3 nights. The rooms are OK. AC is working. Shower a bit low, if you are normal height. Only German channels on the TV. Rooms are not serviced during the stay. Was here for a business meeting, so with meeting room. The main reason was to have a meeting room airconditioned, since it was July. However this was not turned on, the room was way too hot. Same with the breakfast room. And the worst experience ever: we had booked dinner for 40 people, but they could not deliver as promised when we arrived. We even had to leave and find a restaurant in a hurry, that could provide for that many people.

Wonderful rooms. Quiet, clean, and comfortable. Bed was great as was the selection of pillows. Great shower. The staff was friendly and professional. So why did I rate it average? This hotel is a fair distance from restaurants. If you don’t have a car(which we didn’t) the only choice is the hotel restaurant. Here is my big complaint: both nights of our stay the hotel bar and restaurant were not available for guests. They had booked private parties. Since there is no room service, the first night we had to find a taxi. The second night we found the situation too late and just did without. We were never informed of the situation when we booked the rooms. This is inexcusable, the first time I’ve encountered this inconvenience. Had we known, we probably would have stayed elsewhere. Beware!

The hotel has nice rooms, is located centrally in Wetzlar and has a very good breakfast. There is also a garage right underneath (costs 10€ a night) and plenty of restaurants in walking distance. The staff at the restaurant are very friendly and take care of their customers very well. However, the rooms do not have an AC and you cannot keep the windows open at night, so unless you like sleeping in 25°C +, I would not recommend staying there during summer. The WiFi is slow and unreliable and the temperature control in the shower seems to be merely a recommendation, since I had to tune it, sometimes for multiple minutes, every time I took a shower. Also, on my first checkin, I got assigned to an already occupied room, which lead to a very embarassing situation and made me afraid that someone else would be assigned to my room and suddenly burst in through the door during my entire stay, which is not something that should happen in a hotel. Yes, it was a human error, but the hotels IT system should prevent such incidents completly and this was the first time I encountered something like this in probably 250+ nights stayed in hotels.

Dame an der Rezeption wirkte beim einchecken teilnahmslos. Zimmer waren soweit in Ordnung, allerdings Nachts mit offen Fenster schlafen kam man sich vor als ob das Hotel an der Autobahn liegen würde, also nicht so wie teilweise beschrieben leise, kann mir nur vorstellen das diese Bewertungen von Leuten getätigt wurden, die Zimmer nach hinten hatten und nicht wie wir zur Straßenseite. Außerdem wurde das Frühstück in den Bewertungen mehrfach gelobt, wir können nur sagen das ausser des Kaffeeautomates nichts wirklich lobenswert war. Wir kamen um 9 Uhr zum Frühstück da fehlten Brötchen, Rührei auch der Lachs war schon nicht mehr vorhanden. Wir mussten 10 Minuten warten bis das neue Brötchen aufgebacken waren und dann schmeckten die noch nicht einmal. Der Nachbartisch hat mindestens 3 Brötchen aufgeschnitten und liegen lassen weil alle krümelten und so hart waren. Da gleiche erwartet uns am nächsten Tag beim Frühstück.

We had already made a reservation in December and received a written confirmation. At arrival, despite the booking number, no reservation was found and we were accused of having made something wrong. It was allegedly cancelled and then there came a lot of speeches and repeated blame to us. A absolute insolence to deal with guests like this. We got another room that was not in line with the confirmations, but at least we were not put before the door. One point is exclusively for the room that was okay. Our booking confirmation stated that we could pay at arrival. Because we had so much trouble check-in, I forgot the payment when check-in and the next morning in the breakfast room in the presence of many other guests was highly pointed out that I had not yet paid (Because this question of Ben Check in came not from staff!) When next time we sleep in the car rather than choose such a hotel: staff freak and incompetent,